DYNAMEX - Delivery Contractor Resume Example

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Grayson Parker

Summary

Ten years of demonstrated success in sales with a sound track record in retail merchandising, account maintenance, and development. Ten years experience managing teams with effective supervisory skills which fostered a high level of performance. Excellent team player with strong communication and organizational skills that has produced quality results. Over 15 years experience transporting both passenger and consumer goods on time safely and efficiently. Accounting skills in the areas of heavy cash handling, posting, balancing, reconciliation, financial statements and computerized payroll. Previous profit and loss responsibility

Skills

Service Orientation
Time Management

Coordinating
Transport

Operation Monitoring
Sales and Marketing

Troubleshooting
Installation

Experience

Delivery Contractor 10/2011 to 03/2014
DYNAMEX – Wood Dale, IL

Performed delivery and installation of IKEA products to residential & commercial customers
Expanded the company's market reach by providing delivery services in expanded zones throughout llinois, Wisconsin, Indiana, & Michigan.
Assisted in resolving customer complaints, product returns and exchanges
Enhanced the companys manpower resources by adding additional delivery and assembly teams
Consistently improved and maintained on time delivery ratio by managing daily route activities and implementing tools to improve performance.
Met all requirements outlined by DOT for driving a regulated vehicle.

Delivery Contractor 06/2009 to 09/2011
3PD – Bolingbrook, IL

Performed delivery and installation of electronics and appliances to residential & commercial customers
Reduced and prevented damage to products by implementing improved procedures for handling, loading, securing and protecting product while in transport
Offloaded, delivered, installed and demonstrated product to customer satisfaction
Inproved customer satisfaction by analyzing and correcting product installation problems, product exchanges and assisted with merchandise returns
Prepared daily reports of delivery activities and work assignments
Consistently maintained 4.85 average out of 5.0 on delivery surveys to customers.

Delivery Contractor 03/2008 to 06/2009
MENARDS – Mundelein, IL

Performed deliveries in Illinois, providing product delivery to residential & commercial customers
Responsible for complete route scheduling and operational activities
Managed daily route schedule to ensure efficient and timely delivery of product
Loaded/unloaded product per company protocol and customer request
Performed route service calls, product exchanges and assisted with merchandise returns.

Contractor-Limousine Service 04/2006 to 02/2008
YPL,INC – Arlington Heights , IL

Transported business professionals and executives utilizing sedan, vans and stretch limousines.
Prepared vehicles by conducting inspections, arranging maintenance and repair.
Planned routes,determining occupant and luggage requirements;Monitored road conditions; estimated travel times; arranged temporary and long- term parking.
Procured flight path changes to airline flights and adjusted trip schedule accordingly
Conducted trips efficiently and safely throughout the Illinois/Wisconsin areas and beyond

Contractor-Limousine Service 04/1996 to 04/2006
Corporate limousine, Chicago Metropolitan, All Suburban, North Shore Limousine – Mundelein, Illinois

Transported business executives and entertainers utilizing sedan and stretch limousines
Prepared vehicles by conducting inspections, arranging maintenance and repair.
Planned routes,determining occupant and luggage requirements;
Monitored road conditions; estimated travel times; arranged temporary and long- term parking.
Procured flight path changes to airline flights and adjusted trip schedules accordingly
Conducted trips efficiently and safely throughout the Illinois/Wisconsin areas and beyond

Cellular Technician 04/1994 to 04/1996
MOTOROLA – Libertyville, IL

Performed quality control and test bench operations
Repaired both cosmetic and electrical defects
Advanced to Team Lead monitoring production flow and quotas
Troubleshooted problems related to production flow
Performed and maintained radio test audits.

Sales Insurance Broker 11/1990 to 02/1994
MIDCENTRAL INSURANCE, INC – Calumet Park, IL

Sales and Marketing of personal and commercial lines insurance products
Developed and implemented key strategies for market penetration in chicagoland area.
Targeted and acquired new accounts through direct sales and networking
Assessed customers needs and prepared coverage options
Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk
Managed premium financing and accounts payables
Assisted customers with claims and monitored settlement.

Sales Representative 04/1985 to 11/1990
SEAVEY & FLORSHEIM BROKERAGE – Schiller Park, IL

Responsible for calling on Jewels and Dominicks grocery food chain within assigned territory
Represented major leading brands; selling, servicing and merchandising.
Achieved highly competitive retail merchandising standards through distribution analysis and planning
Increased the sales volume of food principals by building and maintaining effective retail displays and merchandising strategies
Recognized by food principals for outstanding performance citing stores in assigned territory as "model stores".
Performed store audits and submitted weekly reports of activity
Monitored competitor activities and provided feedback to management .

Disbursing Supervisor 03/1982 to 10/1983
UNITED STATES NAVY – Bremerton, WA

Supervision of payroll activities for over 2,000 military members
Performed daily auditing of work submitted by payroll clerks
Developed, implemented, and conducted training and lectures for disbursing personnel
Liason between Command and Navy Finance Center for resolution of problem accounts.
Recognition of outstanding professional performance from Commanding Officer
Received performance evaluation of 4.0 out of 4.0

Payroll Clerk 10/1979 to 03/1982
UNITED STATES NAVY – Idaho Falls, ID

Computed, prepared and maintained payroll for 500
Assisted in making payments, closing and balancing payroll
Conducted training lectures on Disbursing procedures
Substantially decreased discrepancies in earnings statements through financial analysis and corrective action
Recognized as Sailor of the month for outstanding performance
Letter of commendation from Commanding Officer

Education

Organization Behavior Northwestern University - Organization Behavior , Communication, Psychology, Social Psychology, Persuasion, Negoiation, Statistic, Logic
Student Faculty

Business Administration St Xavier University - Chicago, Il Accounting, Cost Accounting, Finance, Business Law, Marketing, Pschology, Economics, English,
Deans List

Certificate: Basic & Advance Business Management, Speialized Sales Cosmopolitan Chamber of Commerce - Chicago, Il

Certificate: Disbursing/Payroll Managment United States Navy - Meridan, Ms

Certificate: Leadership & Management Training United States Navy - Bremerton, Wa

Certificate: Team Building Motorola - Libertyville, Il

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Sales Representative Payroll Clerk