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Food Front - Deli Manager Resume Example

Samuel Lewis
XXXX XX XXXXXXX XX, Portland , OR 97206
XXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Accomplished and energetic Manager with a solid history of achievement in increasing sales. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include communication, working with people and offering superb customer service.

With more than 15 years of experience in fast-paced grocery and restaurant work. I come with a track record of achieving exceptional results in sales, labor and maintaining great relationships with everyone from vendors to customers.


Skills
  • Customer and Personal Service
  • Passionate 
  • Attention to detail
  • Critical Thinking
  • Time Management
  • Active Listening
  • Judgment and Decision Making
  • Operations Analysis
  • Sales and Marketing
Experience
Deli Manager Aug 2005Nov 2014 Food Front Portland , OR
  • Ensure the most exuberant customer service experience!
  • Oversee 30+ employees within a two store operation.
  • Control a budget of over 1 million maintaining great balance between labor, supplies, maintenance, cost of goods and profit.
  • Develop and maintain great relationships with over 50 vendors and suppliers.
  • Maintain excellent cleanliness standards.
  • Creating and implementing vision.   
  • Review menus and analyze recipes to determine labor and overhead costs, and assign prices.
  • Create specialty dishes and develop recipes.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance.
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
  • Investigate and resolve complaints regarding food quality, and overall service.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Steward Feb 2004May 2005 Heathman Hotel Restaurant Portland , Or
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Clean tables or counters after patrons have finished dining.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Server & prep cook Jan 2000Mar 2003 The Silver Grille Portland , Or
  • Provide guests with exemplary fine dining service.
  • Take orders from patrons for food or beverages.
  • Collect payments from customers.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Escort customers to their tables.
  • Describe and recommend wines to customers.
Education
Bachelor of Arts: Liberal Studies Jun 2009 Portland State University Portland , Or
Additional Information
Certification in Managing Food safety FD 215 from the U.S. DOA and FDA.
Certification with Rising Stars Natural Food Leadership Development.
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Resume Details

This is a real resume for a Deli Manager in Portland, Oregon with experience working for such companies as Food Front, Heathman Hotel Restaurant, The Silver Grille. This is one of the hundreds of Deli Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Deli Manager resume.

Previous Companies:

  • Food Front
  • Heathman Hotel Restaurant
  • The Silver Grille

Previous Job Positions:

  • Deli Manager
  • Steward
  • Server & prep cook

Schools:

  • Portland State University

Level of Education:

  • Bachelor of Arts

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