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Imc Credit Services Llc - Debt Collector Resume Example

Ella Peterson
XXX XXXXX XXX, Avon, IN 46123
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented Collector dedicated to high levels of customer satisfaction and meeting aggressive business goals. Passionate and Driven with specialized knowledge in Sales and collections .

Skills
  • Judgment and Decision Making
  • Time Management
  • Persuasion
  • Systems Analysis
  • Management of Material Resources
  • Proven Leader
  • Production
  • Organization
Experience
Debt Collector Sep 2009Present IMC Credit Services LLC Indianapolis, IN Experience consisted of Maintaining  collection goals. Monthly and yearly goals. FDCPA Certified, Hippa compliant. Responsible for production requirements such as 60 percent talk time with consumers certain calls and contacts every day , also duties included billing insurance, prepping accounts for wage garnishment , and the ability to get consumers to repay their medical debts. Ability to manage a large volume of accounts for many different providers and being informative on the needs of each client.  Lead our volunteer committee from September 2011 to current , duties for the group included holding monthly meetings, responsible for communicating with charities to set up events and get people involved  in donating time and money (or supplies ) to the projects we help. Over the last two years we have been responsible for results of over 15,000 a year in cash donations. Have maintained top 5 or 10 results each month and year since employment started . Have won top 5 collections for the year two years and was awarded the Servant heart award in 2013. Monthly collections average around 50,000 a month.
Collection Specialist Apr 2004Jul 2009 Permiere Credit Indianapolin, IN Specialized in Managing a large inventory of accounts. Maintaining production results such as Certain percentage on call reviews, calls, contacts, consistent work efforts on each account for multiple clients. Worked on client system. Recommended programs such as Loan Rehabilitation , and Loan consolidation to get consumers loans repaid. Studied account details to determine the ability to pay. FDCPA and FCRA certified.
Sales Associate Oct 1998Jul 2006 Tan Lines Indianapolis, IN Duties included cleaning and sterilizing of tanning beds. Selling of lotions and tanning packages. Closing and opening duties, customer service, Hellios system answering phones and cleaning duties .
Department Manager Oct 1997Mar 2004 Target Indianapolis, IN From 1997-1998 provider customer service by assisting customers at the cash register and service desk by responding to inquires and complaints. Answered phones and worked in the food court. 1999-2000 supervised employees over the front end as cashier supervisor. Customer service cash out times, inventory, training , developing end caps that would boost sales,closing duties , running of reports. 2000-2004 maintained duties in regards to different departments as department manager.  Did assign employees to specific duties, responsible for signing , zoning, keeping the departments at a level of sales. Ending as Front end manager where same duties as above , but responsible for training , hiring, coaching, sales, safety , schedules, inventory, holding weekly meetings, opening and closing duties.
Education
High School Diploma : Business May 1999 Ben Davis High School Indianapolis, IN
Business Management I.U.P.U.I Indianapolis, IN
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Resume Details

This is a real resume for a Debt Collector in Avon, Indiana with experience working for such companies as Imc Credit Services Llc, Permiere Credit, Tan Lines. This is one of the hundreds of Debt Collector resumes available on our site for free. Use these resumes as templates to get help creating the best Debt Collector resume.

Previous Companies:

  • IMC Credit Services LLC
  • Permiere Credit
  • Tan Lines

Previous Job Positions:

  • Debt Collector
  • Collection Specialist
  • Sales Associate
  • Department Manager

Schools:

  • Ben Davis High School
  • I.U.P.U.I

Level of Education:

  • High School Diploma

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