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Alliance One - Debt Collector Resume Example

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James Miller
XXXX X XXXX XXX, Tacoma, WA 98408
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Responsible debt collector, proficient in typing and listening. Passionate and motivated, with a drive for excellence. Eight years in collecting debt and customer service positions. Great at meeting aggressive business goals with a high level of customer satisfaction.

Skills
  • Customer and Personal Service
  • Active Listening
  • Clerical
  • Speaking
  • Social Perceptiveness
  • Persuasion
  • English Language
  • Negotiation
  • Reading Comprehension
  • Mathematics
  • Coordination
  • Writing
  • Computers and Electronics
  • Judgment and Decision Making
  • Complex Problem Solving
  • Monitoring
  • Service Orientation
  • Time Management
  • Active Learning
  • Telecommunications
  • Administration and Management
  • Management of Personnel Resources
  • Systems Analysis
  • Learning Strategies
  • Sales and Marketing
  • Communications and Media
  • Systems Evaluation
  • Public Safety and Security
  • Operation Monitoring
  • Production and Processing
  • Operations Analysis
  • Transportation
  • Mechanical
  • Building and Construction
  • Installation
  • Operation and Control
  • Repairing
  • Troubleshooting
Experience
Debt Collector Jan 2007Present Alliance One Gig Harbor, WA
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Negotiate credit extensions when necessary.
Tire Technician Apr 2011May 2013 Discount Tire Auburn , WA
  • Identify and inflate tires correctly for the size and apply.
  • Place wheels on balancing machines to determine counterweights required to balance wheels.
  • Raise vehicles, using hydraulic jacks.
  • Remount wheels onto vehicles.
  • Locate punctures in tires by visual inspection or by immersing inflated tires in water baths and observing air bubbles.
  • Unbolt and remove wheels from vehicle, using lug wrenches and power tools.
  • Drive automobile or service trucks to industrial sites to provide services or respond to emergency calls.  
  • Rotate tires to different positions on vehicles in a timely manner
  • Seal punctures in tires
  • Assist Technicians and managers perform other duties as directed.
  • Separate tires from wheels, using rubber mallets and metal bars or mechanical tire changers.
  • Take inventory of stock
  • Made sure the vehicles were safe to drive for customers
  • Answered phones
  • Checked vehicles with customer to show what was need for the vehicle
Education
High School Diploma : Required Class Jun 2003 Spanaway Lake High School Spanaway, WA
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Resume Details

This is a real resume for a Debt Collector in Tacoma, Washington with experience working for such companies as Alliance One, Discount Tire. This is one of the hundreds of Debt Collector resumes available on our site for free. Use these resumes as templates to get help creating the best Debt Collector resume.

Previous Companies:

  • Alliance One
  • Discount Tire

Previous Job Positions:

  • Debt Collector
  • Tire Technician

Schools:

  • Spanaway Lake High School

Level of Education:

  • High School Diploma

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