Alliance One - Debt Collector Resume Example

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James Miller
XXXX X XXXX XXX, Tacoma, WA 98408
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Responsible debt collector, proficient in typing and listening. Passionate and motivated, with a drive for excellence. Eight years in collecting debt and customer service positions. Great at meeting aggressive business goals with a high level of customer satisfaction.

Skills
  • Customer and Personal Service
  • Active Listening
  • Clerical
  • Speaking
  • Social Perceptiveness
  • Persuasion
  • English Language
  • Negotiation
  • Reading Comprehension
  • Mathematics
  • Coordination
  • Writing
  • Computers and Electronics
  • Judgment and Decision Making
  • Complex Problem Solving
  • Monitoring
  • Service Orientation
  • Time Management
  • Active Learning
  • Telecommunications
  • Administration and Management
  • Management of Personnel Resources
  • Systems Analysis
  • Learning Strategies
  • Sales and Marketing
  • Communications and Media
  • Systems Evaluation
  • Public Safety and Security
  • Operation Monitoring
  • Production and Processing
  • Operations Analysis
  • Transportation
  • Mechanical
  • Building and Construction
  • Installation
  • Operation and Control
  • Repairing
  • Troubleshooting
Experience
Debt Collector Jan 2007Present Alliance One Gig Harbor, WA
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Negotiate credit extensions when necessary.
Tire Technician Apr 2011May 2013 Discount Tire Auburn , WA
  • Identify and inflate tires correctly for the size and apply.
  • Place wheels on balancing machines to determine counterweights required to balance wheels.
  • Raise vehicles, using hydraulic jacks.
  • Remount wheels onto vehicles.
  • Locate punctures in tires by visual inspection or by immersing inflated tires in water baths and observing air bubbles.
  • Unbolt and remove wheels from vehicle, using lug wrenches and power tools.
  • Drive automobile or service trucks to industrial sites to provide services or respond to emergency calls.  
  • Rotate tires to different positions on vehicles in a timely manner
  • Seal punctures in tires
  • Assist Technicians and managers perform other duties as directed.
  • Separate tires from wheels, using rubber mallets and metal bars or mechanical tire changers.
  • Take inventory of stock
  • Made sure the vehicles were safe to drive for customers
  • Answered phones
  • Checked vehicles with customer to show what was need for the vehicle
Education
High School Diploma : Required Class Jun 2003 Spanaway Lake High School Spanaway, WA

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About this resume

Debt Collector FROM Tacoma , Washington RESUME

This is a resume for a Debt Collector in Tacoma, Washington with experience working for such companies as Alliance One and Discount Tire. The grade for this resume is 0 and is one of hundreds of Debt Collector resumes available on our site for free. Use these resumes as templates to get help creating the best Debt Collector resume.

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School Attended
Spanaway Lake High School