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Esser James and Associates - Debt Collection Supervisor Resume Example

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Ethan Davis
XXX XXXXXXXXX XX , Kenmore , NY 14217
Professional Summary

Service-oriented Debt Specialist with 5 year background in Debt Collections . Core competencies include computer skills, persuasive speaking and people skills  as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

  • Administration and Management
  • Active Listening
  • Reading Comprehension
  • Critical Thinking
  • Coordination
  • Judgment and Decision Making
  • Negotiation
  • Time Management
  • Computers and Electronics
  • Persuasion
Debt Collection Supervisor Mar 2014Present Esser James and Associates Amherst , NY
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Answer customer questions regarding problems with their accounts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
Debt Specialist Aug 2010Mar 2014 Profile Managment Cheektowaga , ny
  • Record information about financial status of customers and status of collection efforts.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Negotiate credit extensions when necessary.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
Associate of Science : Criminal Justice May 2014 Bryant and Stratton Buffalo , NY
GED Oct 2003 Lafayette High School Buffalo, NY
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Resume Details

This is a real resume for a Debt Collection Supervisor in Kenmore, New York with experience working for such companies as Esser James And Associates, Profile Managment. This is one of the hundreds of Debt Collection Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Debt Collection Supervisor resume.

Previous Companies:

  • Esser James and Associates
  • Profile Managment

Previous Job Positions:

  • Debt Collection Supervisor
  • Debt Specialist


  • Bryant and Stratton
  • Lafayette High School

Level of Education:

  • Associate of Science
  • GED

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