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Stream Global Services - Customer Support Professional II Resume Example

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Benjamin Taylor
XXXX XXXXXX XX, Clarksville, TN 37042
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Motivated and driven to provide excellent customer service to ensure repeat customers. With 6 years of experience in fast-paced retail environment.
Skills

- 55 WPM - Time management

- People skills - Ability to lead

- Reliable - Professional demeanor

Experience
Customer Support Professional II Aug 2012Jan 2013 Stream Global Services Watertown, NY Answering incoming phone calls, assisting customers with issues and giving them prompt correct information. Entering information into database. Mailing out forms and other information to assist customer. Investigating issues for customers. Keeping work space clean and tidy. Always maintaining a professional helpful demeanor to ensure customer satisfaction.
Customer Service Coordinator Jun 2009May 2010 TJ Maxx Bloomington, IN
  • Responsible for operational controls at the Front Line Service Desk, Layaway and Jewelry.
  • Ensures Front Line Associates provide prompt, courteous and knowledgeable service to all customers.
  • Resolves customer service issues appropriately and competently.
  • Audits and approves all necessary Front Line paperwork.
  • Responsible for training and developing store Associates on customer service standards, register procedures and proper Front Line procedures and controls.
Cashier Aug 2008Jul 2009 PetsMart Bloomington, IN Responsible for running cash register, assisting customers with any questions or concerns, answering incoming phone calls, keeping work space clean, and providing the best possible customer service possible.
Education
High School Diploma May 2009 Martinsville High School Martinsville, IN
Pharmacy Technician Career Step
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Resume Details

This is a real resume for a Customer Support Professional II in Clarksville, Tennessee with experience working for such companies as Stream Global Services, Tj Maxx, Petsmart. This is one of the hundreds of Customer Support Professional II resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Support Professional II resume.

Previous Companies:

  • Stream Global Services
  • TJ Maxx
  • PetsMart

Previous Job Positions:

  • Customer Support Professional II
  • Customer Service Coordinator
  • Cashier

Schools:

  • Martinsville High School
  • Career Step

Level of Education:

  • High School Diploma

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