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Bolchazy Carducci Publishers - Customer Support Resume Example

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Samantha Washington
XXX XXXXXXXX XXXXX, Mundelein, IL 60060
XXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary
Top-performing specialist with more than 25 years experience. Outstanding reputation for keeping and maintaining excellent company standards. Takes pride in accuracy and efficiency; receives excellent feedback. Punctual in meeting deadlines. Will go to the extra mile for colleagues and company.Dedicated, efficient, task oriented employee. A professional a strong commitment to excellence, insuring the highest level of performance for the employer. Seeking a position with a progressive organization where acquired skills and abilities will provide for a long-term career with growth and advancement opportunities.
Skills
  • Event Planning
  • Strong Communication Skills
  • Excellent Organizational Abilities
  • Coordinate with Internal Departments
  • Creative Problem Solving
  • Promotional Pieces
  • Party Planning
  • Knowledge of Microsoft Word, Excel and Outlook
  • AS400 and Acumen software                                           
Experience
Customer Support/Bookkeeper Dec 2012Present Bolchazy-Carducci Publishers Mundelein, il
    •  Plan and format events, to establish and monitor budgets, to review administrative procedures and event progress.
    • Review event bills for accuracy, and approve payment.
    • Evaluate and select providers of services.
    • Maintain records of event aspects, including financial details.
    • All aspects of customer service.
    • Various accounting functions.
    •  Excellent organizational and multitasking abilities allowing for effective multiple projects to be completed at once.
    • Planned luncheons and special office events.
    • Various human resource functions
    Customer Service Mar 1989Sep 2012 White Swan Lake Forest, IL
    • Confer with customers by telephone to provide information about products, enter orders, cancel accounts, or obtain details of complaints.
    • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
    • Check to ensure that appropriate changes were made to resolve customers' problems.
    • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
    • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
    • Negotiate contracts with service providers and suppliers.
    • Arranged travel plans for salesmen.
    • Put together luncheons and dinners
    • Demonstrated successful events and programs for small and large groups ranging from 5-100+ people
    • In charge of  logistical planning for company travel, and event details  .
    Education
    Bachelor of Science: Business Administration Illinois College Jacksonville, IL
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    Resume Details

    This is a real resume for a Customer Support in Mundelein, Illinois with experience working for such companies as Bolchazy Carducci Publishers, White Swan. This is one of the hundreds of Customer Support resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Support resume.

    Previous Companies:

    • Bolchazy Carducci Publishers
    • White Swan

    Previous Job Positions:

    • Customer Support
    • Bookkeeper
    • Customer Service

    Schools:

    • Illinois College

    Level of Education:

    • Bachelor of Science

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