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Militia fight academy - Customer services Resume Example

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Joseph Clark
XXXX X XXXXXXXXX XXX , Chicago, IL 60629
H: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic customer service rep with a solid history of achievement in sales,customer service and administration. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include strong client relations, multi-tasking and sales

Skills
  • Customer and Personal Service
  • Critical Thinking
  • Clerical
  • Sales and Marketing
  • Service Orientation
  • Active Listening
  • Administration and Management
Experience
Customer services/data entry 08/2012 to 11/2014 Militia fight academy Valley stream, NY
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Solicit sales of new or additional services or products.
Legal admin/customer service/ data entry 02/2009 to 04/2012 Harris and Harris Chicago, Il
  • Compare data with source documents, or re-enter data in verification format to detect errors.
  • Store completed documents in appropriate locations.
  • Select materials needed to complete work assignments.
  • Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
Customer services/sales 03/2006 to 12/2008 Insure on the spot Chicago , Il
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Customer services/data entry 01/2004 to 02/2006 Paul's heating and cooling Chicago, Il
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Education
GED 04/2003 Wright college Chicago, Il
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Resume Details

This is a real resume for a Customer services in Chicago, Illinois with experience working for such companies as Militia Fight Academy, Harris And Harris, Insure On The Spot. This is one of the hundreds of Customer services resumes available on our site for free. Use these resumes as templates to get help creating the best Customer services resume.

Previous Companies:

  • Militia fight academy
  • Harris and Harris
  • Insure on the spot

Previous Job Positions:

  • Customer services
  • data entry
  • Legal admin
  • customer service
  • sales

Schools:

  • Wright college

Level of Education:

  • GED

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