Spirit Airlines - Customer Service Supervisor Resume Example

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Zoe Jenkins
XXXX X XXXXX XX, CHICAGO, IL 60655
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Ph: XXXXXXXXXX
Professional Summary
Seeking a position in the airline Industry, utilizing my active airline customer service skills. where my experience can add value to a team dedicated to  serve the customer.
Skills

  • Superior communication skills in dealing with customers, co-workers and employees
  • Experience in servicing customers over the phone, in person
  • Knowledge Microsoft Word, Excel,Net Tracer, Navitiare, Mcweb
  • Bilingual: Fluency in Spanish and English. This includes written skills.
Experience
Customer Service Supervisor Nov 2001Jan 2015 Spirit Airlines Chicago, Il
  • Checking in Customer for their Flight,meeting aircraft at the gates.
  • Organize and supervise activities such as the processing of incoming and outgoing mail.
  • Prepare employee work schedules.
  • Inform the public of available services, and of postal laws and regulations.
  • Prepare and submit detailed and summary reports of post office activities to designated supervisors.
  • Ground Security Coordinator.
  • Resolve customer complaints.
  • Hire and train employees, and evaluate their performance.
Customer Service Representative Nov 1999Oct 2001 Virgin Atlantic Airways Chicago, Il
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Checking in passengers ,boarding passengers for their respective flight.
  • Baggage resolution office
  • Dealt with customer concerns and complaints by phone and in-person.
Education
Associate in Business Administration May 1999 MacCormack College chicago, IL
High School Diploma: General Jun 1996 Roberto Clemente High School Chicago, Il

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About this resume

Customer Service Supervisor FROM CHICAGO , Illinois RESUME

This is a resume for a Customer Service Supervisor in CHICAGO, Illinois with experience working for such companies as Spirit Airlines and Virgin Atlantic Airways. The grade for this resume is 0 and is one of hundreds of Customer Service Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Supervisor resume.

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School Attended
MacCormack College