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Peterson Insurance Agency - Customer Service Specialist Resume Example

John Hall
XXXX XX XXXX XXXXXX, Littleton, CO 80120
XXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Customer Service Specialist with 25 years of specialization in Administrative and Service oriented roles. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
    • Casualty & Property insurance license
  • Customer and Personal Service
    • Coordination & Time Management
    • Personnel and Human Resources
    • Judgment and Decision Making
    • Management of Personnel Resources
    • Administration & Management
    • Clerical
Experience
Peterson Insurance Agency Pueblo, CO Customer Service Specialist Sep 2012Mar 2014
  • Process and record new insurance policies.
  • Correspond with insured or agent to obtain information or inform them account status or changes.
  • Organize and work with detailed office records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  • Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
  • Collect initial premiums and issue receipts.
  • Answer customers' questions, and explain available services.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
Angelo's Pizza Parlor Pueblo, CO Assistant Manager Mar 2011Jul 2013
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Count money and make bank deposits.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Schedule staff hours and assign duties.
A1 Roofing & Gutters Pueblo, CO Office Manager Aug 2006Jul 2008
  • Plan, administer and control budgets for contracts, equipment and supplies.
  • Direct or coordinate the supportive services department of the business.
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Hire and terminate clerical and administrative personnel.
  • Set goals and deadlines for the department.
Fair-Way Motors Pueblo, CO Co-Owner Aug 2006Jun 2008
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Perform sales floor work, such as greeting or assisting customers, or taking inventory.
  • Direct and coordinate activities of business while overseeing the pricing, sales, and distribution of cars.
  • Locate, select, and procure autos for resale, representing management in purchase negotiations.
Education
Central High School Pueblo, CO High School Diploma May 1980
Additional Information
References upon request.
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Resume Details

This is a real resume for a Customer Service Specialist in Littleton, Colorado with experience working for such companies as Peterson Insurance Agency, Angelos Pizza Parlor, A1 Roofing & Gutters. This is one of the hundreds of Customer Service Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Specialist resume.

Previous Companies:

  • Peterson Insurance Agency
  • Angelos Pizza Parlor
  • A1 Roofing & Gutters

Previous Job Positions:

  • Customer Service Specialist
  • Assistant Manager
  • Office Manager
  • Co Owner

Schools:

  • Central High School

Level of Education:

  • High School Diploma

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