Forshaw Inc - customer service specalist Resume Example

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Emily Bell
Professional Summary

Service-oriented with a 4 year background in Customer Service. Excellent communication and time management skills. Handles tasks with accuracy and efficiency. Works well in a fast-paced environment with quick adaptation to ever changing customer needs. 

  • Sales and Marketing
  • Customer and Personal Service
  • Coordination
  • Critical Thinking
  • Telecommunications
  • Negotiation
customer service specalist Sep 2015Present Forshaw Inc. CHARLOTTE, NC
  • Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Order and dispense supplies.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Teacher Jul 2014Aug 2015 Kids Klub Charlotte, NC
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Perform general personnel functions, such as supervision, training, and scheduling.
  • Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
Inside Sales Associate Jul 2014Feb 2015 Red Ventures Corporation Fort Mill, SC
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Monitor customer preferences to determine focus of sales efforts.
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Server Feb 2014Jul 2014 Blackfinn Ameri-Pub Charlotte, NC
  • Monitor food preparation or serving techniques to ensure that proper procedures are followed.
  • Total checks, present them to customers, and accept payment for services.
Server Aug 2013Jul 2014 Sullivan's Steakhouse Charlotte, NC
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
Associate of Arts: Business Management May 2015 Central Piedmont Community College Charlotte, NC Business Management and Marketing, Accounting and Research Methodology Coursework.

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About this resume

customer service specalist FROM CHARLOTTE , North Carolina RESUME

This is a resume for a customer service specalist in CHARLOTTE, North Carolina with experience working for such companies as Forshaw Inc and Kids Klub. The grade for this resume is 0 and is one of hundreds of customer service specalist resumes available on our site for free. Use these resumes as templates to get help creating the best customer service specalist resume.

School Attended
Central Piedmont Community College