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Aire Csi - Customer Service Sales Tech Resume Example

Natalie Bennett
XXX X X XX XXX XXXX X, Casa Grande, AZ 85122
Seasoned Service/sales Technician with more than 10 years of experience combining customer service with sales genaration. Excellent communication and people skills. Track record of achieving exceptional results in sales including new units, Preventive maintenance contracts, and upgrades. Skills A proven income generator Willing to be on call on rotating Truly enjoy the sales challenge shift Dependable Able to operate with little to no Clean driving record NO citations supervision 10 years Customer service oriented
Customer service sales Tech Jul 2014Oct 2014
  • Air Masters heating and Air conditioning LLC - Phoenix, a z I was dispatched from home so my duties included calling and confirming scheduled appointments for service or maintenance.
  • Arriving on time and diagnosis of unit in a professional manner while maintaining the highest level of customer care.
  • Spending a few minutes making sure each homeowner understands how an a/c or heater works.
  • what parts are needed if any, and why it is important to replace parts for maintenance before the big problem arises.
  • To explain the benefits of purchasing a maintenance agreement and the benefit of new equipment and products currently available that may benefit them.
  • Make all needed repairs in a professional manner and properly the first time.
  • Fill out invoice and all company paper work and logs.
  • Maintain company vehicle and inventory, track maintanence and fuel usage and turn in all paper work in a timely manner.
Service Technician Nov 2013Aug 2014
Expert Mechanical Mesa, AZ
  • Most calls from Expert are for a Home Warranty so besides the normal duties of a Service Tech and those listed above was a High priority on Sales and lots of paperwork.
  • Sales is an area I truly enjoy and thrive in.
  • I performed my normal job description and also was given all follow up and potential sales calls that the other techs could not close.
  • In fact my office manager would get angry with me often because I was often able to sell a new unit on follow ups for the other techs over the phone.
  • This company however slowed to having no calls at all do to internal problems and i was forced to look elsewhere.
Owner Dec 2009Nov 2013 Aire Csi Mesa, AZ
  • Performed all duties of a service, preventive maintenance , and Sales Technician.
  • Also ran small office including a manager and phone operators for a small call center.
  • Weekly scheduling,office paperwork, payroll, inventory,training and customer service.
  • Do to extreme nature of phone work we put a great deal of training into customer service, customer care and retention.
  • This company received an A rating from the BBB and had 0 complaints filed against it with over 1000 customers.
Service/Sales Technician Dec 2007Aug 2009 Abode air LLC Tempe, AZ
  • All duties of a Service sales Tech listed above including customer service and sales.
  • Paperwork truck inventory, weekly sales sheets and records.
  • maintain a professional appearance as well as attitude.
  • This company came to an end over a media frenzy due to complaints against its 300 member call room and calls placed to the DNC list.
Associate of Science Central Arizona College Casa Grande, AZ
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Resume Details

This is a real resume for a Customer service sales Tech in Casa Grande, Arizona with experience working for such companies as Aire Csi, Abode Air Llc. This is one of the hundreds of Customer service sales Tech resumes available on our site for free. Use these resumes as templates to get help creating the best Customer service sales Tech resume.

Previous Companies:

  • Aire Csi
  • Abode air LLC

Previous Job Positions:

  • Customer service sales Tech
  • Service Technician
  • Expert Mechanical
  • Owner
  • Service


  • Central Arizona College

Level of Education:

  • Associate of Science

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