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Tdc Llc - Customer Service Represtative Resume Example

Hunter Mitchell
XXXX XXXXX XXX XXX, Augusta ,GA 30909
XXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Accomplished and an energetic customer service representative with a solid history of achievement in Industrial sales and customer satisfaction. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include computer programs such as Oracle, Quick Books , customer relations and accounting. The ability to work long hours unsupervised.

Skills

Clerical-50 wpm Proficient in Excel, Word and Windows

Active Listening Reading Comprehension

Judgment and Decision Making Time Management

Customer Relations Mathematics

Experience
Customer Service Represtative: Jan 2012Apr 2013 TDC LLC: Ruston , LA

.

  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Verify accuracy of billing data and revise any errors.
  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Maintained customer relationships
 
Procurement clerk: Feb 2003Feb 2007 Zachry Constuction: Blythville , AR
  • Prepare purchase orders and send copies to suppliers and to departments originating requests.
  • Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.
  • Respond to customer and supplier inquiries about order status, changes, or cancellations.
  • Perform buying duties when necessary.
  • Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
  • Review requisition orders in order to verify accuracy, terminology, and specifications.
  • Prepare, maintain, and review purchasing files, reports and price lists.
  • Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers.
  • Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications.
  • Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes.
  • Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered.
Server: Jan 2001Jan 2003 T-Bonz Family Steakhouse: Augusta, GA
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Prepare food items, such as sandwiches, salads, soups, or beverages.
  • Total checks, present them to customers, and accept payment for services.
Education
GED , May 2007 Arkansas Northeastern College, Blythville, AR Employability Skills Certificate-Completed
Clerical Skills Certificate- Completed
Fred Pryor Seminar: How to communicate with tact and skill-Completed 2012
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Resume Details

This is a real resume for a Customer Service Represtative in Augusta, Georgia with experience working for such companies as Tdc Llc, Zachry Constuction, T Bonz Family Steakhouse. This is one of the hundreds of Customer Service Represtative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Represtative resume.

Previous Companies:

  • TDC LLC
  • Zachry Constuction
  • T Bonz Family Steakhouse

Previous Job Positions:

  • Customer Service Represtative
  • Procurement Clerk
  • Server

Schools:

  • Arkansas Northeastern College

Level of Education:

  • GED

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