The Cmi group - Customer Service Representatives Resume Example

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James Miller
XXXX XXXXXXXX XX , Carrollton , TX 75007 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXX
Summary
Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 2 years in retail. Areas of expertise include inventory, cash management and exceptional customer service. Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Customer-oriented handling customer support issues in a timely manner.
Skills
  • Self-motivated
  • Strong verbal communication
  • Conflict resolution
  • Extremely organized
  • Skilled in call center operations
  • Persuasive speaker
  • Cash register operations
  • Excellent people skills
  • Problem-solving skills
  • Quick learner
  • Works good with computers
Experience
Customer Service Representatives 11/2014 to Present
The Cmi group Carrollton, TX
  • Effectively managed a high-volume of inbound customer calls.
  • Defused volatile customer situations calmly and courteously.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Managed payments and payment arrangements on customers account.  
  • Advised customer of bill print and due date
Supervisor 05/2012 to Present
Party City Carrollton, TX
appealing and effective displays for the entire store.Educated customers on product and service offerings.Kept the showroom clean and maintained neat, orderly product displays.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Education
High School Diploma: Jun 2013 Creekview - Carrollton, TX Plan to attend El Centro college to earn a 2 year degree in diagnostic medical sonography

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About this resume

Customer Service Representatives FROM Carrollton , Texas RESUME

This is a resume for a Customer Service Representatives in Carrollton, Texas with experience working for such companies as The Cmi group and Party City. The grade for this resume is 0 and is one of hundreds of Customer Service Representatives resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representatives resume.

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School Attended
Creekview