CPS Energy - Customer Service Representatives Resume Example

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Dylan Allen
XXX X XXXXXX XX, Elmendorf, TX 78112
Ph: XXXXXXXXXXXX
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Professional Summary
Have 16 years experience as a inbound call center customer service representative.
Skills

Good communication and listener Multitasker

Typing Data Entry

Bilingual speaker english and spanish

Experience
Customer Service Representatives Jul 2003Jul 2014 CPS Energy San Antonio, TX  Assisted customers with billing questions and concerns regarding their service account.
 Processed orders per customer request on their electric or gas emergency calls, move ins and move outs and also on high bills.
 Educated  customers regarding products and services.
 Handled customers call regarding agency assistance.
 Strived to handle all customer's issues in one phone call to their satisfaction.
Customer Service Representative Apr 2003Jul 2003 Ranstad Temporary Agency/ CPS Energy San Antonio, TX Assisted customers with billing questions and concerns, payment arrangements.
Customer Service Representative Apr 1998Apr 2003 Abacus Communications San Antonio, TX  Assisted customers in sending text messages to their clients or friends pagers.
 Handled calls to process subscription orders for the Washington Post.
 Processed catalog orders per customers request.
Baker's Helper Jun 1979Sep 1997 Colonial Cake Company San Antonio, Tx Helped on production line in sweet goods department.
Assisted in loading the baking pans in a large oven to have the pastries baked.
Education
High School Diploma May 1978 East Central High School San Antonio, TX

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About this resume

Customer Service Representatives FROM Elmendorf , Texas RESUME

This is a resume for a Customer Service Representatives in Elmendorf, Texas with experience working for such companies as CPS Energy and Ranstad Temporary Agency. The grade for this resume is 0 and is one of hundreds of Customer Service Representatives resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representatives resume.

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School Attended
East Central High School