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Coca Cola Bottling Consolidated Corporation - Customer Service Representatives Resume Example

Isaac Wright
XXXX XXXXXX XXX XXXX , Charlotte , NC 28227 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Customer Service Representative with 6 years of specialization in this professional field.  Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.


Skills
  • Positive               
  • Learning Strategies
  • Team Player
  • Knowledgeable of Medical Terminology
  • Proficient
  • Computer skills 
  • Active Listening
  • Critical Thinking
Experience
Customer Service Representatives 04/2001 to 04/2004
Coca Cola Bottling Consolidated Corporation Charlotte , NC

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Solicit sales of new or additional services or products.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Registered Barber 11/1995 to 11/2000
Rob's New Looks Barbershop Charlotte , NC
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Keep records pertaining to purchases, sales, and requisitions.
  • Inventory stock and reorder when inventories drop to specified levels.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Customer Care Advocate/ Technical Support 08/1999 to 04/2000
Sprint PCS Charlotte , NC
  • Review insurance policy to determine coverage for cellphones.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
Reservationist 05/1989 to 04/1991
Greyhounds &Trailways Call Center Charlotte , NC
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
Education
Central Piedmont Community College - Charlotte , NC
Queens University School of Nursing - Charlotte , NC
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Resume Details

This is a real resume for a Customer Service Representatives in Charlotte, North Carolina with experience working for such companies as Coca Cola Bottling Consolidated Corporation, Robs New Looks Barbershop, Sprint Pcs. This is one of the hundreds of Customer Service Representatives resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representatives resume.

Previous Companies:

  • Coca Cola Bottling Consolidated Corporation
  • Robs New Looks Barbershop
  • Sprint PCS

Previous Job Positions:

  • Customer Service Representatives
  • Registered Barber
  • Customer Care Advocate
  • Technical Support
  • Reservationist

Schools:

  • Central Piedmont Community College
  • Queens University School of Nursing

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