xerox - Customer Service Representative Resume Example

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Charlotte Murphy
XXXX XXXXXXX XXX XXX XX, Lexington, KY 40511
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Highly experienced Customer Service professional. Able to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving skills. Able to make decisions independently and quickly with minimal escalations. 

Skills
  • Active Listening
  • Reading Comprehension
  • Customer and Personal Service
  • Time Management
  • Computers and Electronics
  • Clerical
  • Critical Thinking
  • Telecommunications
  • Troubleshooting
Experience
customer service representative May 2011Mar 2015 xerox lexington, ky
  • Gather information for disability claims from doctor offices, the employer, and employee
  • Outbound calls
  • Customer service etiquette
  • Inbound calls
  • Resetting passwords
  • Website navigation 
  • Troubleshooting browsers
Nanny Jan 2010Jan 2011 Live in Nanny Williamstown , Ky
  • Regulate children's rest periods and nap schedules.
  • Help prepare and serve nutritionally balanced meals and snacks for children.
  • Instruct children in safe behavior, such as seeking adult assistance when crossing the street and avoiding contact or play with unsafe objects.
  • Help develop or monitor family schedule.
  • Supervise and assist with homework.
  • Perform housekeeping and cleaning duties related to children's care.
Education
undeclared Aug 2007 Eastern Kentucky University Richmond, Ky First year of college was on a full tuition music scholarship. When I returned to school I returned undeclared with a focus on nursing.
May 2007 Williams town High School Williamstown, Ky

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About this resume

Customer Service Representative FROM Lexington , Kentucky RESUME

This is a resume for a Customer Service Representative in Lexington, Kentucky with experience working for such companies as xerox and Live in Nanny. The grade for this resume is 0 and is one of hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

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School Attended
Eastern Kentucky University