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Wisconsin Physicians Service Insurance Corporation - Customer Service Representative Resume Example

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Matthew Harris
Professional Summary

Accomplished and energetic Business Manager with a solid history of achievement in account analysis and process improvement. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include effective supervision and motivational programs, process review and quality improvement.

  • Process Improvement
  • Account Reconciliation
  • Customer Service
  • Data Presentation
  • Negotiations
  • Claims Management
  • Public Speaking
  • Medical Terminology
Customer Service Representative Nov 2004Aug 2013 Wisconsin Physicians Service Insurance Corporation Wausau, WI Calculate and adjust payment of amended claims, contribute instructions for process manuals, document system payment anomalies, provide customer service by phone and written correspondence.
President, General Manager Jan 2001Dec 2006 Nova Process Technology, Inc. Wausau, WI Review financial statements, manage costs, develop sales presentations, ensure OSHA compliance, coordinate job schedules, evaluate vendor performance, establish quality assurance procedures.
Multiple Positions Feb 1996Nov 2001 Liberty Mutual Insurance Company, Wausau Insurance Companies, Inc. Wausau, WI Multiple positions through personal advancement and corporate transition, including Supervisor of Credit, Collection and Billing - ensure accurate and timely monthly billing of 25,000 premiums, refine receipt and audit processes, integrate billing policies with Sales Department priorities, negotiate and monitor payment plans.
Associate of Science: Accounting Dec 2014 Northcentral Technical College Wausau, WI
Associate of Science: Management Dec 2013 Northcentral Technical College Wausau, WI
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Resume Details

This is a real resume for a Customer Service Representative in Wausau, Wisconsin with experience working for such companies as Wisconsin Physicians Service Insurance Corporation, Nova Process Technology, Inc. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Wisconsin Physicians Service Insurance Corporation
  • Nova Process Technology
  • Inc

Previous Job Positions:

  • Customer Service Representative
  • President
  • General Manager
  • Multiple Positions


  • Northcentral Technical College

Level of Education:

  • Associate of Science

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