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Volt - Customer Service Representative Resume Example

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Scarlett Watson
XXX X XXXX XX, Washington Court House, OH 43160
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Proficient in Microsoft Office which includes Microsoft Word, Microsoft Office, Power Point and Excel 
    Active Listening
  • Critical Thinking
  • Clerical
  • Customer and Personal Service
Experience
Customer Service Representative Jan 2015Apr 2015 Volt Las Cruces, NM
  • Use computers for various applications, such as Google and other necessary applications to further the customer experience and expectations for Apple Products. 
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Deliver prepared sales talks, not reading from scripts that describe products or services to better personalize the overall call experience.
  • Explain products or services and prices, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
Quality Control/ Shipping and Receiving Feb 2013Apr 2014 Energy Inc., MexiCaliRoseBeans Chamberino, NM
  • Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.
  • Perform visual inspections of finished products.
  • Identify quality problems and recommend solutions.
  • Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
  • Pack, seal, label, and apply postage to prepare materials for shipping using postage meter and FedEx shipping systems .
Server May 2007Sep 2009 La Fuente Mexican Restaurant Las Cruces, NM
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
  • Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
  • Remove trash and clean kitchen garbage containers.
  • Operate cash register, handle money, and give correct change.
  • Examine trays to ensure that they contain required items.
  • Stock service stations with items such as ice, napkins, or straws.
  • Prepare food items, such as sandwiches, salads, soups, or beverages.
  • Monitor food preparation or serving techniques to ensure that proper procedures are followed.
Food Service Managers Nov 2005Feb 2008 Bountiful Bakery Las Cruces, NM
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Any other tasks set fourth by General Management
Hostess/Server Dec 2005Mar 2006 Applebees Las Cruces, NM
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Operate cash registers to accept payments for food and beverages..
  • Inform patrons of establishment specialties and features.
  • Receive and record patrons' dining reservations.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Education
Bachelor of Science : Nursing/Organic Chemistry Present New Mexico State University Las Cruces, NM
High School Diploma : General May 2007 Las Cruces High School Las Cruces, NM
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Resume Details

This is a real resume for a Customer Service Representative in Washington Court House, Ohio with experience working for such companies as Volt, Energy Inc, Mexicalirosebeans. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Volt
  • Energy Inc
  • MexiCaliRoseBeans

Previous Job Positions:

  • Customer Service Representative
  • Quality Control
  • Shipping and Receiving
  • Server
  • Food Service Managers

Schools:

  • New Mexico State University
  • Las Cruces High School

Level of Education:

  • Bachelor of Science
  • High School Diploma

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