Search Resume Examples

Verizon Communications - Customer Service Representative Resume Example

Customize this Resume
Penelope Perry
XX X XXXXXXX XX, Baltimore, MD 21223
Professional Summary

. Seasoned customer service representative with 24 years of experience in a fast paced environment. Excellent computer and verbal communications skills . Track record of achieving exceptional work results .


Microsoft word.  Microsoft  excel

Customer Service Representative/ Supervisor Rita Weese tn: 301-282-2065 Dec 1998Apr 2013 Verizon Communications Silver Spring, Md

I was the single point of contact for individual clec, cellular, and inter-exchange carriers. Coordinated multiple projects while maintaining critical dates through the work process.  Provided management relief  using creative problem solving  techniques. Constanatly maintained error free work orders .                     

Customer Account Executive/ Supervisor Adona Mathews TN: 410 961- 4600 Dec 1996Dec 1998 Comcast White Marsh, MD Responsibilities included  handling large volume of calls covering a wide range of customer service issues. Prepared work orders for maintenance request after determining if field visits are required . Resolved delinquent account balances.
Store Manager Feb 1993Jun 1996 The Edge In Electronics Owings Mills , MD Effectively maintained all aspects of store human resource functions, up to and including: payroll , hiring, scheduling , and performance appraisals . Enthusiastically supervised 10 or more employees to maintain weekly sales goals . Planned and created product knowledge training for products . Strategically projected store and individual sales quotas based  on district performance results .
High School Diploma : College Prep Jun 1986 Walbrook SEnior High Baltimore, MD
Love this resume? Customize this Resume

Resume Details

This is a real resume for a Customer Service Representative in Baltimore, Maryland with experience working for such companies as Verizon Communications, Comcast, The Edge In Electronics. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Verizon Communications
  • Comcast
  • The Edge In Electronics

Previous Job Positions:

  • Customer Service Representative
  • Supervisor Rita Weese tn 301 282 2065
  • Customer Account Executive
  • Supervisor Adona Mathews TN 410 961 4600
  • Store Manager


  • Walbrook SEnior High

Level of Education:

  • High School Diploma

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Customer Service Rep...

Chattanooga, Tennessee

Companies Worked For:

USXpress INC, Sears Portrait Studio, Joann Fabric...

Font Office Administ...

Deer Park, Ohio

Companies Worked For:

Small Smiles Dental Clinic, Anthem Blue Cross and...

Director of Marketin...

Arvada, Colorado

Companies Worked For:

PACT, Crocs, inc, Express, Limited Brands

Assistant Store Mana...

Biloxi, Mississippi

Companies Worked For:

Lowes Home Improvement, US Navy

Store Manager

Germantown, Maryland

Companies Worked For:

Signarama, JAV Remodeling, Veterinary Holistic Car...

Inside Sales Represe...

Lomita, California

Companies Worked For:

Rubbercraft Corp of CA Ltd, Bryant Rubber Corp, Es...

Lottery Retailer

CANA, Virginia

Companies Worked For:

Bingo Country, YMCA, Marriott, NCO, Startek

Residential Coordina...

CANA, Virginia

Companies Worked For:

Lubbock State Supported Living Center, Sprint Wire...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!