Usxpress Inc - Customer Service Representative Resume Example

I was hired in as a seasonal photographer. i was given the opportunity to remain after the

season was over. I worked with customers to photograph and then help them determine the

best package/ product that was right for them.

I ran the Customer Service station in the Front of the store. Handling returns as well as

complaints/concerns/questions. I was moved to manage the office and safe in July 2011. I was

responsible for opening the store in the mornings and balancing the store safe.

I was hired on as a seasonal employee, but at the end of the season i was offered permanent

placement. My responsibilities included greeting the customers, and helping them find the

product that they were searching for. I also advised them on what other products could get

them the best result out of their selection. I was responsible for keeping the shelves stocked

and inventory kept up to date. Making sure the displays were in pristine shape.

I was hired in as a cashier. I then worked my way up to being the shift leader within a year. I

was responsible for opening and closing the score. i managed the front of the store and the

office. I made sure the safe was balanced and the tills were balanced at the beginning and end

of each employees shift. I was also in charge of customer complaints and making sure that the

sales adds and new promotions were up every week.