Tx Tag
Austin,
TX
Customer Service Representative
Jul 2013-Present
Answering Phone calls to assist customer with any question or concerns such as ,updating accounts, credit card payments for toll balances, Guided customers on how to effectively use the TxTag website, violation accounts, E-mails, Processing mailed in payments and concerns and when the call volume is low i assist in other departments that may need my help.
Skyes Enterprisen
Malvern,
Ak
Customer Sevice Represantive
May 2011-May 2013
Inbound call support for telecommunications, financial services and technology, AT&T sales, billing technical support and providing services through multiple communication channels such as phone, E-mail, Internet, and chat
Us Extradition Service
Arkadelphia,
AK
Office Administrator
Jan 2010-May 2011
Duties:Telephone etiquette, responding to on call assistance, sorting of mail, massages, setting up travel arrangements, insured proper processing and supporting file documentation was completed and bookkeeping for all transaction, including basic needs, respite,credit cards and mileage reimbursements. typed and proof read all documents and contracts while working both independently and as a tam member of a collaborative team also communicating with other agency's.
Hot Springs High School
Hot Springs,
AK
High School Diploma
Jun 2005
Navarro College
Corsicana,
TX
Business Managment
Austin Community College
Austin,
TX
Criminal Justice