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The Chairman Truck - Customer Service Representative Resume Example

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Ryan Nelson
XXX XXXX XXXXXX XXX X, San Francisco, CA 94121
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic customer service representative seeking a position as a Member Support Representative. Exceptional customer services skills, with a seven-year background in high-turnover, fast-paced food preparation and service.

Skills
  • Customer and Personal Service
  • Trilingual in Chinese, Vietnamese and English Language
  • Proficient in Microsoft Office: Word, Excel
  • Proven ability to multi-task with strong organizational skills, manage priorities and work flow
Experience
Customer Service Representative Dec 2012Present The Chairman Truck San Franciso, CA
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers' questions about menu items and ingredient details.
  • Establish or identify prices of goods, using cash registers and POS systems.
  • Assist customers by providing business information and resolving any complaints.
  • Issue receipts, refunds, credits, or change due to customers.
  • Calculate total payments received at the end of shifts, and reconcile this with total sales.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as sweeping floors, emptying trash cans, and restocking inventory.
Food Market Manager Nov 2011Nov 2014 Namu Street Food San Francisco, CA
  • Organize opening setup and closing of booth.
  • Expedite food orders to cooks
  • Manage money count in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Responsible for cash payouts at the end of shifts.
  • Direct training of new market employees.
  • Responsible for employee scheduling.
  • Drove up sales by 5% by upselling extra food items/merchandise.
  • Promote business through social media
  • Operate computers programmed with Excel to record, store, and analyze information.
Head Server Feb 2012Aug 2013 Hot Pot Garden San Francisco, CA
  • Key holder to restaurant
  • Responsible for employee scheduling
  • Manage training of new servers
  • Oversee performance of servers and flow of entire restaurant
  • Take food orders and relay orders to kitchens so they can be filled.
  • Carry food, silverware, on trays.
  • Remove trays and stack dishes for return to kitchen after meals are finished.
  • Examine trays to ensure that they contain required items.
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Maintain cleanliness of entire restaurant.
Server Aug 2010Jan 2012 Shabu House San Francisco, CA
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Carry food, drinks and silverware on trays.
  • Remove trays and stack dishes for return to kitchen after meals are finished.
  • Stock service stations with items such as napkins, disposable utensils and straws.
  • Load trays with accessories such as eating utensils, napkins, or condiments.
  • Examine trays to ensure that they contain required items.
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Total checks, present them to customers, and accept payment for services.
  • Maintain cleanliness of entire restaurant.
  • Education
    High School Diploma May 2005 George Washington San Francisco, CA
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    Resume Details

    This is a real resume for a Customer Service Representative in San Francisco, California with experience working for such companies as The Chairman Truck, Namu Street Food, Hot Pot Garden. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

    Previous Companies:

    • The Chairman Truck
    • Namu Street Food
    • Hot Pot Garden

    Previous Job Positions:

    • Customer Service Representative
    • Food Market Manager
    • Head Server
    • Server

    Schools:

    • George Washington

    Level of Education:

    • High School Diploma

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