Search Resume Examples

Susquehanna Bancshares - Customer Service Representative Resume Example

Aria Barnes
XXX X XXXXXXXXX XXX, Lititz, PA 17543
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary
As a seasoned customer service representative with ten years experience I feel the card services position is a very good transition.  I work very closely with this department on a daily basis and look forward to learning more about that department as well as bringing the knowledge I have gained to them.  
Skills

Knowledgable of several programs including Passport, Silverlake, ARGO and Synapsys Very service oriented

Good listener and problem solver Friendly and personable

Good decision making skills Good communicator with customers and fellow employees

Good with time management and completing tasks

Experience
Susquehanna Bancshares Lititz, PA Customer Service Representative Apr 2004Present Assist customers with their Visa Check Card activity while using the Passport program.
Have Social Security numbers added to CATS program.
Close and reissue Visa Check Cards and ATM cards.
Talk to customers about PIN mailers.
Help customers- external and internal activate Visa Check Cards. 
Assist customers with Regulation E disputes. 
Add travel notifications to accounts.
Assist branch employees who are trying to help customers that stop by the branch. 
Assist customers with account activity.
Change addresses on accounts.
Place check orders.
Assist customers and branch employees with Internet Banking and Bill Pay issues.  
Assist customers with Mobile Deposit inquiries.
Place stop payments on checks and ACH items.
Discuss overdraft fees and activity.
Refund fees when necessary.
Order statement and check copies for customers.
Discuss all types of loan activity.  This includes, vehicles, lines of credit, and mortgages. Also answer escrow questions when necessary and quote payoffs.
Help train new employees when needed.
Wilbur Chocolate Company Lititz, PA Secretary Sep 1999Oct 2003 Worked in the candy museum and kitchen
Made schedules on a weekly basis for all the women working in the museum and kitchen
Helped customers in the museum
Corresponded with customers through email
Got cash register drawers ready and counted each one daily
Made daily deposits at the bank
Education
The School of Computer Technology Pittsburgh, PA Travel Nov 1984
Hollidaysburg Senior High School Hollidaysburg, PA High School Diploma: Business May 1984
Love this resume?

Resume Details

This is a real resume for a Customer Service Representative in Lititz, Pennsylvania with experience working for such companies as Susquehanna Bancshares, Wilbur Chocolate Company. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Susquehanna Bancshares
  • Wilbur Chocolate Company

Previous Job Positions:

  • Customer Service Representative
  • Secretary

Schools:

  • The School of Computer Technology
  • Hollidaysburg Senior High School

Level of Education:

  • High School Diploma

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More
Customer Service Representative Chattanooga, Tennessee

Companies Worked For:

USXpress INC, Sears Portrait Studio, Joann Fabric...
Customer Service Representative Fredericksburg, Virginia

Companies Worked For:

GEICO Corporate Office, Albert Gonzales, Ashley Fu...
Customer Service Representative Stockbridge, Georgia

Companies Worked For:

Prologisix DHL, Orkin, 300 Atlanta, Kool Smiles
Customer Service Representative Houston, Texas

Companies Worked For:

Sams Club, Xerox Corporation, Edwards Greenway Gra...
Office Secretary Freehold, New Jersey

Companies Worked For:

Dr Privin, Zofia Hrymoc, MD, St Peters University...
Secretary Rome, New York

Companies Worked For:

Rome Memorial Hospital, Dr Robert Feeney, Rome Med...
Secretary Mesquite, Nevada

Companies Worked For:

Keith Holm Handyman, True Value Brackens, Verlas...
Principals Secretary Lake Wales, Florida

Companies Worked For:

Polk County School, Spook Hill, Polk County School...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!