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Stamped Automotive - Customer Service Representative Resume Example

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Dylan Allen
XXX XXXXXXX XXXX XX XXX X, GOOSE LAKE, IA 52750
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
Summary
 .

Responsible Customer Service Representative and Accounting Assistant proficient in Customer Service and Accounts Receivables.  Passionate and motivated, with a drive for excellence. 20+ years in Customer Service and Accounting positions.

Skills
  • Administration and Management
  • Clerical
  • Customer  Service
  • Time Management
  • Critical Thinking
  • Judgment and Decision Making
  • Active Learning
  • Complex Problem Solving
  •  Accounting
Experience
Customer Service Representative Jun 2014Jun 2015 Stamped Automotive Camanche, IA
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Provide services to customers, such as order placement or account information.
  • Manage projects or contribute to committee or team work.
  • Invoicing, posting cash and credit cards
  • Freight shipping quotes
  • Return Merchandise Authorization
  • Accounts Receivables
Teller Coordinator Aug 2007May 2014 US Bank Clinton, IA

.

  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Order a supply of cash to meet daily needs.
  • Count, verify, and post armored car deposits.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Prepare and verify cashier's checks.
  • Monitor bank vaults to ensure cash balances are correct.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Identify transaction mistakes when debits and credits do not balance.
  • Arrange monies received in cash boxes and coin dispensers according to denomination.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  • Quote unit exchange rates, following daily international rate sheets or computer displays.
  • Prepare work schedules for staff.
  • Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.
  • Compliance
  • Customer Service
  • Supervise Tellers
Administrative Assistant Mar 2006Aug 2007 Lloyds Plan Clinton, Ia
  • Make photocopies of correspondence, documents, and other printed matter.
  • Draft and type office memos.
  • Process loan payments
  • Run Credit Reports
  • Collections
  • Process loan files
  • Accounting
  • Balanced Cash drawer
  • Balanced General Ledger Account
  • Schedule and make appointments.
  • Receive and place telephone calls.
  • Mail, fax, or arrange for delivery of correspondence to customers or lien holders.
Education
Bachelor: Organizational Business Management Apr 2012 Ashford University Clinton, IA Organizational Management GPA: 3.97 Graduated Summa Cum Laude, Alpha Sigma Lamda, and Golden Key International Honor Societies.
Minor: Accounting Apr 2012 Ashford University Clinton, IA GPA 3.88
Minor: Human Resources Apr 2012 Ashford University Clinton , IA GPA 4.00
Minor: Psychology Apr 2012 Ashford University Clinton, IA GPA 4.00
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Resume Details

This is a real resume for a Customer Service Representative in GOOSE LAKE, Iowa with experience working for such companies as Stamped Automotive, Us Bank, Lloyds Plan. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Stamped Automotive
  • US Bank
  • Lloyds Plan

Previous Job Positions:

  • Customer Service Representative
  • Teller Coordinator
  • Administrative Assistant

Schools:

  • Ashford University

Level of Education:

  • Bachelor
  • Minor

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