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Spherion - Customer Service Representative Resume Example

Gabriel Rodriguez
XXX XXXXXXX XXXXXX, New Ellenton, SC 29809
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary
Human Resource Professional with more than 6 years of experience in planning, developing, implementing, and evaluating Human Resources and labor policies.  Provided training and development and processed payroll for over employees. Highly motivated Customer Service professional with over 16 years of retail experience with dealing with customer interaction, customer experience, dedication and commitment to quality and excellence. 
Experience
Customer Service Representative Sep 2013Apr 2014 Spherion/SCANA Augusta, GA

Assist customers and provide exceptional customer service with new gas services, assist with reconnection, re-establishment,

Assist customer with high bill analysis, payment arrangements, and escalations.

Customer Service Representative Apr 2013May 2013 Tmobile Augusta, GA
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing
  • Solicit sales of new or additional services or products.
Human Resource Training Coordinator Oct 1996Apr 2013 Walmart Aiken, SC
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Schedule or conduct new employee orientations.
  • Maintain and update human resources documents.
  • Select qualified job applicants
  • Conduct reference or background checks on job applicants.
  • Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
  • Schedule or administer skill, or drug tests for current or prospective employees.
Education
High School Diploma : High School Curriculum Jun 1994 Silver Bluff High School Aiken, SC
Benedict College Columbia, SC
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Resume Details

This is a real resume for a Customer Service Representative in New Ellenton, South Carolina with experience working for such companies as Spherion, Scana, Tmobile. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Spherion
  • SCANA
  • Tmobile

Previous Job Positions:

  • Customer Service Representative
  • Human Resource Training Coordinator

Schools:

  • Silver Bluff High School
  • Benedict College

Level of Education:

  • High School Diploma

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