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South Carolina Electric and Gas - Customer Service Representative Resume Example

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William Brown
XXXX XXXXX XXXXXX, North Charleston, SC 29406
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Summary:
Possess exceptional interpersonal skills, relationship building skills and leadership skills. Highly organized and dependable, possesses the ability to perform well in a challenging work environment Have excellent client relation skills. Enjoy working with the public and possess good communication skills Ability to use multi-line phone, along with excellent working knowledge of computers Reliable, paying close attention to details, and have previous office experience Excellent listening and verbal communication skills, good analytical skills to include math and accounting Have the ability to handle multiple tasks as required South Carolina Notary Public and CPR certified.
Skills:
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Service Orientation
  • Clerical
  • English Language
  • Critical Thinking
  • Active Learning
Experience:
Customer Service Representative Jun 2005Jul 2015 South Carolina Electric and Gas
  • Responsible for handling a variety of customer interactions to include, issuing service orders for new service and disconnection, assisting with credit inquiries, providing payment arrangements on accounts, high bill complaints and cashiering.
Residential Specialist Jan 1993Apr 2014 Disabilities Board of Charleston County
  • Provide direct care to individuals classified with Mild Mental Retardation.
  • Implement and document the training objectives.
  • Supervise consumers on their assigned accountability levels and maintain documentation.
  • Administer medication in compliance with the state and local medication policies.
Temp. Finance Coordinator Dec 2004Feb 2005 City of Charleston Alternative Staffing
  • Receive daily deposits from other departments.
  • Prepared and distributed invoices for account receivable and maintained Account Receivable Journal.
  • Prepared vouchers, invoices, checks, account statements, reports and other records and review them for accuracy.
Legal Secretary/Administrative Assistant II Feb 1993Feb 2003 Charleston County School District
  • Handle all office procedures.
  • Supervised clerical staff supports, custodial services and all temporary office employees.
  • Managed and maintained the monthly and yearly office budgets.
  • Maintained appointment calendar and arranged travel schedule.
  • Created and filed documents that interacted with clients and attorneys.
  • Help with discovery, investigating facts, researching, and many other facets of law.
Education:
Criminal Justice Dec 2004 Charleston Southern University Criminal Justice
Associate Degree May 1995 Trident Technical College Paralegal
Dec 1989 York Technical College
Diploma Apr 1982 St. John's High School
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Resume Details

This is a real resume for a Customer Service Representative in North Charleston, South Carolina with experience working for such companies as South Carolina Electric And Gas, Disabilities Board Of Charleston County, City Of Charleston Alternative Staffing. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • South Carolina Electric and Gas
  • Disabilities Board of Charleston County
  • City of Charleston Alternative Staffing

Previous Job Positions:

  • Customer Service Representative
  • Residential Specialist
  • Temp Finance Coordinator
  • Legal Secretary
  • Administrative Assistant II

Schools:

  • Charleston Southern University
  • Trident Technical College
  • York Technical College
  • St. John's High School

Level of Education:

  • Associate Degree
  • Diploma

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