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Queen City Disposal - Customer Service Representative Resume Example

Henry Hernandez
XXX XXXXXXXXXX XX, Raeford, NC 28376
XXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Customer Service Representative with 5 years of experience in a fast-paced office environment . Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills

    • Proficient in Microsoft Office applications to include Excel, Word, Outlook, Powerpoint, and Access.

    • Skilled in WAM Hauler and QuickBooks.

    • Expert organizational skills and customer service.

    • Dedicated to maintaining a high level of professionalism.

    • Highly skilled in greeting customers and answering phone calls

    • In-depth knowledge of maintaining paper and electronic filing systems for records and messages.

    • High attention to detail and accuracy.


Experience
Customer Service Representative Oct 2014Present Queen City Disposal Clarksville, TN
  • Manage Accounts Receivable by preparing and mailing invoices.
  • Make collection phone calls and letters..
  • Receive, direct, and relay telephone messages.
  • Develop and maintain a current and accurate filing system.
  • Assist in the planning and preparation of meetings, conferences, and conference telephone calls.
  •  Create and maintain quality relationships with customers and associates regarding all inquiries of our services.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Front Office Assistant Jan 2013Sep 2014 Stamey Truck Service Canton, GA
  • Maintained the general filing system.
  • Provided word processing and secretarial support.
  • Managed bookkeeping and invoicing.
  • Schedule and dispatch work crews to service sites.
Scoping Assistant Feb 2012Jan 2013 Gibson Technical Services Canton, GA
  • Updated and Maintained costs of Labor for Multi-Site Cellular Build projects across the Southeast.
  • Created and Generated Multi Departmental Daily reports/emails showing stages of completion for Multi-Site Cellular Builds.
  • Updated and Maintained Material usage for Cell construction sites.
  • Additional tasks as needed by department to ensure accurate reporting of projects.
Administrative Assistant Jul 2010Dec 2010 Zigman Products Company Canton, GA
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Schedule and confirm appointments for clients, customers, or supervisors.
Education
High School Diploma May 2010 Graduate Legacy Homeschool Academy Woodstock, GA
Buisness Management Chattahoochee Technical College Canton , GA Expected to graduate in 2016.
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Resume Details

This is a real resume for a Customer Service Representative in Raeford, North Carolina with experience working for such companies as Queen City Disposal, Stamey Truck Service, Gibson Technical Services. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Queen City Disposal
  • Stamey Truck Service
  • Gibson Technical Services

Previous Job Positions:

  • Customer Service Representative
  • Front Office Assistant
  • Scoping Assistant
  • Administrative Assistant

Schools:

  • Graduate Legacy Homeschool Academy
  • Chattahoochee Technical College

Level of Education:

  • High School Diploma

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