Precision Door Services - Customer Service Representative Resume Example

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Matthew Harris
XXX XXXXX XXXX XXXXX, Glen Burnie, MD 21060
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Ph: XXXXXXXXXXXX
Summary

Goal-driven customer service representative demonstrating a high level of ownership and initiative. Quick and effective at decision making and maintaining excellent customer service throughout the sales process. 

Skills
  • Exceptional communication skills both verbal and written
  • Multitasking and Time Management
  • MS Office expert
  • Types 50 WPM
  • Administration and Management
  • Judgment and Decision Making
  • Complex Problem Solving
Experience
Customer Service Representative Nov 2011May 2013 Precision Door Services Titusville, FL
  • Conferred with customers by telephone both inbound and outbound, to provide information about products or services
  • Scheduled delivery and installation of products and equipment.
  • Informed customers of estimated installation schedules, service contracts, warranties, or other information pertaining to purchased products
  • Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information
  • Created sales or service contracts for products or services
Assistant Manager Aug 2007Jan 2009 Boston Culinary/ DD Foods Titusville, FL
  • Promoted from Team Leader to Assistant Manager within 2 months 
  • Interviewed job candidates and made staffing decisions
  • Counted cash drawers and made bank deposits 
  • Reordered inventory when it dropped below predetermined levels
  • Scheduled and led weekly store meetings for all employees
  • Reported to the district manager regarding all store and staff issues
  • Trained and developed new associates on POS system and key sales tactics.
Customer Service Representative Jun 2006Jan 2007 Protocol Communications Merritt Island, FL
  • Successfully contacted private individuals by telephone soliciting sales for Farmer's Insurance
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment
  • Answered a constant flow of customer calls with up to 10 calls in queue per minute
Education
Diploma: Medical Clinical Lab Angley College Sanford, FL

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About this resume

Customer Service Representative FROM Glen Burnie , Maryland RESUME

This is a resume for a Customer Service Representative in Glen Burnie, Maryland with experience working for such companies as Precision Door Services and Boston Culinary. The grade for this resume is 0 and is one of hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

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School Attended
Angley College