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Office Depot - Customer Service Representative Resume Example

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Ehylay Awnhiinngm
XXXX XXXXXXXX XXXXX, Olive Branch, MS 38654
XXXXXXXXXXXX
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Professional Summary

Customer service representative driven to exceed sales goals and build long term relationships with customers. Works very well with money and delivers positive experiences through high-quality customer care.

Skills
  • Customer and Personal Service
  • Active Listening
  • Social Perceptiveness
  • Coordination
  • Sales and Marketing
  • Complex Problem Solving
  • Negotiation
  • Time Management
Experience
Customer Service Representative Jan 2013 ‐ Mar 2013 Office Depot Southaven, MS
  • Politely assisted customers in person and by telephone.
  • Directed calls to appropriate individuals and departments.
  • Learned, referenced and applied product knowledge information.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Helped drive sales goals and achieve monthly quotas.
  • Dedicated to continuously improving sales abilities and product knowledge.
Beverage Server Sep 2012 ‐ Jan 2013 Hollywood Casino Tunica, MS
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Assisted customers with the food selection, inquiries and order customization requests.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Cash Lead Apr 2010 ‐ Aug 2012 Shoe Carnival Southaven, MS
  • Oversee activities directly related to making products or providing services.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Plan store layouts or design displays.
Education
High School Diploma : Business May 2015 Northwest Community College Southaven, MS
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Customer Service Representative Beverage Server Cash Lead

Resume Details

This is a real resume for a Customer Service Representative in Olive Branch, Mississippi with experience working for such companies as Office Depot, Hollywood Casino, Shoe Carnival. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Office Depot
  • Hollywood Casino
  • Shoe Carnival

Previous Job Positions:

  • Customer Service Representative
  • Beverage Server
  • Cash Lead

Schools:

  • Northwest Community College

Level of Education:

  • High School Diploma

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