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Maximus Federal - Customer Service Representative Resume Example

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Slia Obndran
XXXX XXXX XX, Emmett, ID 83617 XXXX XXXX XX, 83617, Emmett ID | XXXXX XXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
  • Service-oriented restaurant worker with 10 years background in fast paced environment. Core competencies include courtesy even when busy, results oriented and self starter as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
  • Responsible customer service representative proficient in answering phones and communicating effectively with caller and calming or defusing angry caller. Passionate and motivated, with a drive for excellence. 7 years in customer service and retail and food industry positions
  • Goal-oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals. Making customers comfortable and interested with knowledge of company and fellow co-workers.
Skills
  • English Language
  • Customer and Personal Service
  • Food Production
  • Personnel and Human Resources
  • Telecommunications
  • Computers and Electronics
  • Coordination
  • Time Management
  • Speaking
  • Judgment and Decision Making
  • Active Listening
  • Service Orientation
  • Public Safety and Security
Experience
Customer Service Representative Oct 2014 - Jan 2015
Maximus Federal Boise, Id
  • Confer with customers by telephone to provide information about healthcare, take basic information, cancel healthcare plans, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Complete contract forms, prepare change of address records using computers.
  • Answer customers' questions about healthcare, prices, or credit terms based on income of household.
  • Answer customer questions regarding problems with their accounts or with chosen healthcare plan.
Sandwich Artist Feb 2014 - Jul 2014
Subway Emmett, Id
  • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
  • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Portion, arrange and deliver food to line.
  • Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption.
  • Bake breads and cookies.
  • Maintain sanitation, health, and safety standards in work areas.
  • Measure ingredients required for specific food items being prepared.
  • Take food and drink orders and receive payment from customers.
  • Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.
  • Store food in designated containers and storage areas to prevent spoilage.
Server Aug 2013 - Nov 2013
Bronco Billy's Home Cafe Cripple Creek, Co
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Stock service stations with items such as ice, napkins, or straws.
  • Prepare food items, such as salads, soups, or beverages.
  • Determine where patients or patrons would like to eat their meals and help them get situated.
  • Total checks, present them to customers, and accept payment for services.
  • Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.
  • Place clean dishes, utensils, or cooking equipment in storage areas.
  • Sweep or scrub floors.
  • Set tables with clean linens, condiments, or other supplies.
  • Fill beverage or ice dispensers.
  • Serve ice water, coffee, rolls, or butter to patrons.
  • Locate items requested by customers.
  • Serve food to customers when waiters or waitresses need assistance.
Education
High School Diploma: Common Studies Jun 2010 Cripple Creek-Victor Jr & Sr High School Cripple Creek, Co
1 Year Studies: Criminal Justice Pikes Peak Community College Colorado Springs, Co
Homeland Security Argosy University Chicago, Il
Community Service

Lunchroom Aide, Soup Kitchen, 2005-2007

Volunteer, Habitat for Humanity, 2007

Collection Volunteer, Toys for Tots, 2009

Bake Sale, Donator and Collections, 2010

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Resume Details

This is a real resume for a Customer Service Representative in Emmett, Idaho with experience working for such companies as Maximus Federal, Subway, Bronco Billys Home Cafe. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Maximus Federal
  • Subway
  • Bronco Billys Home Cafe

Previous Job Positions:

  • Customer Service Representative
  • Sandwich Artist
  • Server

Schools:

  • Cripple Creek-Victor Jr & Sr High School
  • Pikes Peak Community College
  • Argosy University

Level of Education:

  • High School Diploma
  • 1 Year Studies

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