Customer Service Representative
Oct 2004-Present
Management Services Network -
Jackson,
MS
Provide customer service, such as limited instruction on proceeding with billing claims. Organized or work with billing records, using computer to enter, access, search or retrieve data. Calculate amount of insurance and personal payment for batches. Post payments manually. Contact insured or other involved persons to obtain missing information for billing process. Review or check clients insurance policy to determine coverage. Prepare billing forms or related documents and review for completeness. Scanning and faxing documents upon request. Filing documents for future reference. Maintain logs of activities and completed work.
Data Entry
Oct 2004-Oct 2010
Jackson Radiology Associates, P.A. -
Jackson,
MS
Compile, sort and verify the accuracy of data before it is entered. Read source documents such as coding and audit procedures for billing issues. Enter data in specific data fields or onto tapes or disks subsequent entry, using keyboards or scanners. Store completed documents in appropriate locations. Locate and correct data entry errors, or report them to supervisors.
Media Retrieval Clerk
Mar 2004-Oct 2004
Saks Incorporated -
Jackson,
MS
Respond to, research and resolve customer service issues related to credit card purchases. Direct non-merchandising departments of businesses, such as advertising or purchasing.