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Major Medical - Customer Service Representative Resume Example

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Carter Lee
XXXX XXX XXXXXXX, Bernalillo, NM 87004
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
To find a position in the medical field where I can use excellent customer service, communication, patient care and clerical skills to improve the quality of the patient experience.  
Skills
  • Over ten years of customer service
  • Knowledge of medical terminology
  • Proficient in taking medical histories and vital signs
  • Excellent in maintaining medical records
  • Experience with ICD9 and CPT coding
  • Proficient in performing venipunctures, injections, and assiting with various diagnostic procedures
  • Proficient with microsoft word and outlook
Experience
Customer Service Representative Oct 2013Mar 2014 Major Medical Albuquerque, NM Intake of new customers to include verifying insurance, input of patient into EIntake, CPT and ICD9 coding for billing and set up of equipment. Completion SOP/CMN for purpose of submitting to insurance for payment. Adheres to JACHO and HIPAA regulations. 
Extern- Medical Assistant Jul 2013Aug 2013 UNMH- Surgical Specialties Clinic Albuquerque, NM Obtained medical histories and vial signs of the incoming patients of the ENT, burn, general surgery, and trauma clinics. Ensured cleanliness of exam rooms and equipment using CIDEX. Efforts to ensure compliance to HIPAA, CLIA, and OSHA regulations. Proficient in using Powerchart. 
Technical Support Repesentative Oct 2002Jul 2012 T-Mobile Technical Support Albuquerque, NM Handle customer inquiries, complaints, billing questions, and payment as well as technical needs of mobile/data devices and services. Deescalate angry callers while locating resources for problem resolution. 
Education
Medical Assisting Aug 2013 Pima Medical Institute Albuquerque, NM
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Resume Details

This is a real resume for a Customer Service Representative in Bernalillo, New Mexico with experience working for such companies as Major Medical, Unmh Surgical Specialties Clinic, T Mobile Technical Support. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Major Medical
  • UNMH Surgical Specialties Clinic
  • T Mobile Technical Support

Previous Job Positions:

  • Customer Service Representative
  • Extern Medical Assistant
  • Technical Support Repesentative

Schools:

  • Pima Medical Institute

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