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Long And Foster Insurance - Customer Service Representative Resume Example

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XXX XXXXXXX XX, FREDERICKSBURG, VA 22405 XXX XXXXXXX XX, 22405, FREDERICKSBURG VA
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Professional Summary

Friendly and enthusiastic Accounts Manager with 20 years of specialization in customer service. Able to learn new tasks quickly and proficiently. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Clerical
  • Active Listening
  • Customer and Personal Service
  • Reading Comprehension
  • Judgment and Decision Making
  • Active Learning
  • Writing
  • English Language
Experience
Personal Account Manager 11/2017 to 11/2018
Bankers Insurance - Glen Allen, VA
Worked with customers to explain insurance coverages, advise on coverages needed, review policies for accuracy and completeness. Kept in close contact with mortgage companies and lenders to issue new policies for closings. Reviewed accounts annually with clients to verify policy changes. Created and processed mail and email correspondence. Data entry. 
Personal Account Manager 07/2014 to 11/2017
Lee-Curtis, Freeman, Graves & Hall Insurance - Fredericksburg, VA
Worked with customers to explain insurance coverages, advise on coverages needed, review policies for accuracy and completeness. Kept in close contact with mortgage companies and lenders to issue new policies for closings. Reviewed accounts annually with clients to verify policy changes. Created and processed mail and email correspondence. Data entry. Covered reception desk as needed. Routed incoming phone calls and foot traffic to appropriate people/department.
Personal Accounts Manager 04/2010 to 03/2013
Danaher-Skewes & Associates Inc - Manassas, VA
Worked with customers to explain insurance coverages, advise on coverages needed, review policies for accuracy and completeness. Kept in close contact with mortgage companies and lenders to issue new policies for closings. Reviewed accounts annually with clients to verify policy changes. Created and processed mail and email correspondence. Data entry. Routed incoming phone calls and foot traffic to appropriate people/department.
Customer Service Representative 10/2004 to 11/2009
Long and Foster Insurance - Chantilly, VA
Worked with customers to explain insurance coverages, advise on coverages needed, review policies for accuracy and completeness. Kept in close contact with mortgage companies and lenders to issue new policies for closings. Reviewed accounts annually with clients to verify policy changes. Created and processed mail and email correspondence.  Assisted in training newly hired employees. 
Education
Stafford High School Jun 1993 Fredericksburg, VA
High School Diploma:
Standard diploma
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Resume Details

This is a real resume for a Customer Service Representative in FREDERICKSBURG, Virginia with experience working for such companies as Bankers Insurance, Leecurtis Freeman Graves Hall Insurance, Danaherskewes Associates Inc. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Bankers Insurance
  • LeeCurtis Freeman Graves Hall Insurance
  • DanaherSkewes Associates Inc

Previous Job Positions:

  • Customer Service Representative

Schools:

  • Stafford High School

Level of Education:

  • High School Diploma

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