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Kansas City Water Services - Customer Service Representative Resume Example

Amelia Cooper
Kansas City, MO 64114
Professional Summary
Accomplished and engergetic in Customer Service with a solid  history of achievement in Customer Service. Seasoned Representative with more than 15 years of experience in a fast pace Call Center.  Responsible , Passionate and motivated with a drive for excellence in Customer Service.

Customer and Personal Service. Clerical, Active Listening, Reading Comprehension, English Language, Speaking, 

Social Perceptiveness, Computers and Electronics, Critical Thinking, Writing, Service Orientation, Time Mangaement., Complex Problem Solving, Coordination,  Judgement and Decision Making., Education and Training,

Customer Service Representative Sep 1996Jul 2012 Kansas City Water Services Kansas City, MO I worked in a call center where I spoke to customers about their bills. I also sent out duplicate bills to custmers.  I also informed customers about rates changes on their bills. sent out masterbill to companies in Kansas City.  Typed up bills for customers.  faxed bills to bad debt customers. and talked to different agencies about customers who were seeking help with their bills Organized or worked with office  records using computers to enter , access, search or retrieve data.
General Clerk Jun 1995Sep 1996 Lea's Temporary Service Kansas City, MO I work at different offices in City Hall. Delivered Mail 
Operated office machines, such as photocopiers and scanners, fascsimile machines, voice mail systems and personal computers. Answered telephones, direct calls, and take messages. Maintain and updated filing.  Complete and mail bills, contracts, policies, invoices or checks. Deliver Messages and run errands.
Security Officer May 1989Aug 1992 Star Guard Security Kansas City, MO Provide security by patrolling interior and exterior of buildings in the projects. Provide security to parking lots at different  Churches,  Maintained  order in Church Services, 
Wrote reports needed for police or medical assistance to  the police department,
Data entry Sep 1992 Metropolitan Spiritual Church Kansas City, MO
Data Entry Jul 1985 Professional Business School Kansas City, MO I learned how to Type on a typewriter and a computer. I was also taught ten key.
High School Diploma Jun 1973 Central High School Saint Paul, MN I was taught Homemaking . I was also taught how to Swim and CPR in gym class. I also had English, Math
Black History, Social Studies, Creative Writing,
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Resume Details

This is a real resume for a Customer Service Representative in Kansas City, Missouri with experience working for such companies as Kansas City Water Services, Leas Temporary Service, Star Guard Security. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Kansas City Water Services
  • Leas Temporary Service
  • Star Guard Security

Previous Job Positions:

  • Customer Service Representative
  • General Clerk
  • Security Officer


  • Metropolitan Spiritual Church
  • Professional Business School
  • Central High School

Level of Education:

  • High School Diploma

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