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Hallmark Aviation Services SFO - Customer Service Representative Resume Example

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Charlotte Murphy
XX XXXXXXXX XXX, San Francisco, CA 94134
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented  with over 7 years background in customer service. Core competencies include the ability to take instructions , work independently and with others , as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Presents professional appearance and attitude
  • Excellent communication , interpersonal and multitasking skills
  • Organizational skills and detailed oriented 
  • Handles confidentiality
  • Team player
  • Fast learner
Experience
Customer Service Representative Mar 2014Sep 2014 Hallmark Aviation Services - SFO San Francisco, CA
  • Organize or work with detailed personal information records such as passports and identification cards, using computers to enter, access, search or retrieve data.
  • Examine passenger documentation to determine destinations and to assign boarding passes.
  • Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
  • Provide boarding or disembarking assistance to passengers needing special assistance.
Customer Service Representative Nov 2013Feb 2014 JC Penney San Bruno, CA
  • Oversee activities directly related to making products or providing services.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Check customers out at the cashier and make sure they found what they were looking for in the store .
  • Obtain customers' signatures on receipts when needed .
Ambassador May 2013Oct 2013 Ride the Ducks San Francisco, CA
  • Describe tour points of interest to group members, and respond to questions.
  • Provide directions and other pertinent information to visitors.
  • Collect fees and tickets from group members.
  • Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
  • Front line guest facing selling tickets , boarding guest , entertaining guest and distributing marketing materials .
Teen Staff Jun 2012Aug 2012 Willie Mays Boys and Girls Club San Francisco, CA
  • Greet, register, and check-in everyone that comes in the boys and girls club .
  • Keep records of space availability and children's account information , manually or using computers.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Prepare for basic food service, such as setting up for breakfast , lunch and snack time .
  • Clean and maintain lobby and common areas, such as restocking supplies .
  • Enter in data on the computer and on papers throughout the day and file papers .
Education
High School Diploma George Washington High School San Francisco, CA
Skyline Community College San Bruno, CA
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Resume Details

This is a real resume for a Customer Service Representative in San Francisco, California with experience working for such companies as Hallmark Aviation Services Sfo, Jc Penney, Ride The Ducks. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Hallmark Aviation Services SFO
  • JC Penney
  • Ride the Ducks

Previous Job Positions:

  • Customer Service Representative
  • Ambassador
  • Teen Staff

Schools:

  • George Washington High School
  • Skyline Community College

Level of Education:

  • High School Diploma

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