Global Government & Education Services - Customer Service Representative Resume Example

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Isaiah Edwards
XXX XXXXX XXX, Covington, OH 45318
Professional Summary:
Confident and experienced in multiple fields of work. A talented leader in group scenarios. A quick learner, educated, and always eager to acquire more knowledge. 
  • Excellent troubleshooting and problem solving skills
  • Strong verbal, personal, and written communication skills
  • Well rounded in multiple fields and experiences
Customer Service Representative/Inside Sales May 2013Jan 2014 Global Government & Education Services Fletcher, OH
  • Provided sales information to government and educational programs to assist with their purchases of technology equipment according to their yearly budget.
  • Cold calling for purposes of gaining new customers that were unaware of the company and services that were provided.
  • Responsible for the entry of customer orders and requests for return.
Customer Service Representative/Machine Operator Jul 2005Jul 2011 Arc Abrasives, Inc Troy, OH
  • Machine operator on multiple machines from 2005-2007.
  • Entry of measurements and calculations into machine computer base.
  • Entry of received work orders into AS400.
  • Read, followed, and coordinated work orders for production according to customer specifications.
  • Promoted to Customer Service Representative 2007-2011
  • Responsible for all customer service related issues such as telephone and electronic communications, order entry, tracking of shipments, and crossovers from competitor products.
  • Handled all requests for RMAs.
  • Quoted products and set pricing according to set perimeters and profit margin.
  • Correspondence with outside sales team in relation to any distributor needs.
Network Systems Administration ITT Technical Institute Dayton, OH

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About this resume

Customer Service Representative FROM Covington , Ohio RESUME

This is a resume for a Customer Service Representative in Covington, Ohio with experience working for such companies as Global Government & Education Services and Arc Abrasives. The grade for this resume is 0 and is one of hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

School Attended
ITT Technical Institute