Foxwoods Resort - Customer Service Representative Resume Example

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John Hall

XXX XXXX XX

Ashaway, RI 02804

Ph: XXXXX XXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Service oriented professional with 20 year background in fast paced environment. Core competencies include Superior Guest Service, Customer Relations and Exceptional Organizational Skills as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

Experience

Customer Service Representative Apr 2012 －May 2013 Foxwoods Resort Mashantucket, CT

Resort Call Center Operator Dec 2007 －Apr 2008 Foxwoods Resort Mashantucket, CT Received and routed telephone calls in a professional, courteous manner. Dispatched telephone inquiries and requests for special services. Call Center Operators maintained at least 9 programs at one time.

Cage Cashier May 1992 －Nov 1994 Foxwoods Resort Mashantucket, CT Controlling and accounting of transactions for the cage windows, main bank, chip bank and check bank. Proficient with computer systems, both company and vendor provided, to process personal check cashing, credit card transactions and marker payments. Excellent variance record (no bank shortages).

Poker Desk Clerk Apr 1996 －Dec 1998 Foxwoods Resort Mashantucket, CT Responsible for the direct interaction with customers, providing information and seating placement for Poker Room games in a high volume setting. Greeted players and assisted Poker Shift Managers with organizing the flow of numerous Poker games. Resolved patron disputes with minimal or no supervision. Demonstrated the ability to maintain a calm, professional demeanor in a stressful environment.

Maitre D' / Hostess Apr 2008 －Mar 2009 Foxwoods Resort Mashantucket, CT

Education

High School Diploma: Business Wood River Junction, RI Chariho Regional High School

Business Warwick, RI New England Tech

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Customer Service Representative Cage Cashier Maitre D Hostess

Resume Details

This is a real resume for a Customer Service Representative in Ashaway, Rhode Island with experience working for such companies as Foxwoods Resort. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

                                        Previous Companies:
                                        Foxwoods Resort

                                        Previous Job Positions:
                                        Customer Service Representative
Resort Call Center Operator
Cage Cashier
Poker Desk Clerk
Maitre D

                                

                                        Schools:
                                        Chariho Regional High School
New England Tech

                                

                                        Level of Education:
                                        High School Diploma

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