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Excelled Sheepskin and Leather - Customer Service Representative Resume Example

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Sebastian Green
XXX XXXXXX XXX, Kewanee, IL 61443
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic telephone represenative with  nearly 10 years of specialization in communications. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all .

Educated in computers Data Processing. I am compassionate understanding and having the exceptional repoire  that allows me to succeed in customer satisfaction.


Skills
  • Customer and Personal Service
  • Active Listening
  • Persuasion
  • Social Perceptiveness
  • Computer Data Entry
  • Multitasker
Experience
Customer Service Representative Sep 2007Present Excelled Sheepskin and Leather Kewanee, il
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Telephone Service Represenative Mar 2005May 2013 Charitable Resource Foundation Kewanee, Il
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
  • Oversee activities directly related to making products or providing services.
Education
Associate of Applied Science : Data Processing Aug 1997 MacMurray College jacksonville, il While attending MacMurray college I volunteered as a Teachers Aide for those working hard at obtaining their G.E.D. This type of communication and interaction with others helped me in the telemarketing/customer service field I've been enjoying over the last ten years.
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Resume Details

This is a real resume for a Customer Service Representative in Kewanee, Illinois with experience working for such companies as Excelled Sheepskin And Leather, Charitable Resource Foundation. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Excelled Sheepskin and Leather
  • Charitable Resource Foundation

Previous Job Positions:

  • Customer Service Representative
  • Telephone Service Represenative

Schools:

  • MacMurray College

Level of Education:

  • Associate of Applied Science

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