EGS - Customer Service Representative Resume Example

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Michael Moore
XXX XXX XX, Saint Joseph, MO 64507
XXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXX
Professional Summary

Responsible Employee proficient in the work i do and . Passionate and motivated, with a drive for excellence. 

Skills
  • Active Listening
  • Customer and Personal Service
  • Speaking
  • Reading Comprehension
  • Some Computer Knowledge 
Experience
Customer Service Representative/ Prior Authorization Rep Jun 2015Present EGS/SST Saint Joseph, Mo
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Answer telephone inquiries, referring callers to pharmacist when necessary.
  • Authorize drug refills and prescription information when denied or needs a pa.
Personal Care Aides Oct 2014Jun 2015 choice's Saint Joseph, Mo
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
  • Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
  • Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
  • Provide clients with communication assistance, typing their correspondence or obtaining information for them.
Customer Service Repersentive Apr 2012Jun 2014 USA800 Saint Joseph, Mo
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Review insured accounts and reset password or register them helped agents with policy error issues or reset passwords.
Education
GED Elwood Kansas, Ks

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About this resume

Customer Service Representative FROM Saint Joseph , Missouri RESUME

This is a resume for a Customer Service Representative in Saint Joseph, Missouri with experience working for such companies as EGS and SST. The grade for this resume is 0 and is one of hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

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School Attended
Elwood