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Douglass Industries - Customer Service Representative Resume Example

Aubrey James
  • XXX XXX XXXXXXX, Egg Harbor City , NJ 08215
Professional Summary

Seasoned secretary with more than 25 years of experience in fast-paced legal and customer service environment. Excellent people and computer skills. Track record of achieving exceptional results in getting the job done, 

Core competencies include scheduling, preparing varied forms and using various computer programs to achieve success as dictated by my employers, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

  • Customer and Personal Service
  • Clerical
  • Active Listening
  • Computers
  • Management of Material Resources
  • Personnel and Human Resources
  • Education and Training
  • Speaking
Customer Service Representative, 01/2008 to Present
Douglass Industries Egg Harbor City , NJ

Answer telephones in a professional manner.  Full and total interaction with customers.

Take customer orders for upholstery fabric and foam cut to exact sizes, via phone contact, fax, mail, or email.

Enter orders into the computer.

Organize and work with detailed office records, using computers to enter, access, search or retrieve data.

Have knowledge of a wide range of upholstery fabrics and foam products, and be able to answer questions. 

Have know of shipping choices and skills at offering the best . 

Fold and mail monthly statements. Provide missing invoices as requested by customers.

Write up complaints, and transmit to supervisor for further investigation and resolution.

Filing in customer folders.

Paralegal/Legal Secretary, 08/1989 to 12/2007
Gerald F. Miksis, Esq. Atlantic City, NJ
  • Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.
  • Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
  • Receive and place telephone calls.
  • Organize and maintain law libraries, documents, and case files.
  • Schedule and make appointments.
  • Make photocopies of correspondence, documents, and other printed matter.
  • Assist attorneys in collecting information such as employment, medical, and other records.
  • Draft and type office memos.
  • Complete various forms, such as accident reports, trial and courtroom requests, and applications for clients.
  • Attend legal meetings, such as client interviews, hearings, or depositions, and take notes.
Associate of Arts: Humanities and Social Sciences, May 1986 Mercer County Community College - Trenton, NJ
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Resume Details

This is a real resume for a Customer Service Representative in Egg Harbor City, New Jersey with experience working for such companies as Douglass Industries, Gerald F Miksis, Esq. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Douglass Industries
  • Gerald F Miksis
  • Esq

Previous Job Positions:

  • Customer Service Representative
  • Paralegal
  • Legal Secretary


  • Mercer County Community College

Level of Education:

  • Associate of Arts

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