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Dollar Tree - Customer Service Representative Resume Example

Professional Summary

Friendly and enthusiastic Customer Service Representative with 4 years of experience. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Cash Handling
  • Computer Skills
  • Exceptional communication skills
  • Quick learner
  • Typing skills
  • Customer care
  • Proficient in cash management
Experience
Customer Service Representative Jul 2013－Present Dollar Tree Greensboro, NC
  • Issue receipts, refunds, credits, or change due to customers.
  • Answered an average of 5 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Asked open-ended questions to assess customer needs.
  • Participated in physical inventory counts every time period.
  • Replenished supplies, bags and other materials at each cash wrap.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Offer customers carry-out service at the completion of transactions.
Cashier Apr 2013－Feb 2014 Home Depot Los Angeles, CA
  • Weigh items sold by weight to determine prices.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Greet customers entering establishments.
  • Replenished supplies, bags, and other materials at each cash wrap.
  • Recommended alternative items if product was out of stock.
  • Provided an elevated customer service experience.
  • Assisted customers with food selection, inquiries and ordered customization requests.
Customer Service Associate Feb 2013－Apr 2013 Walgreens Boulder, CO
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Place special orders or call other stores to find desired items.
  • Ticket, arrange and display merchandise to promote sales.
Customer Service Representative Jul 2012－Mar 2013 Circle K Stores, Inc. Cape Coral, FL
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. 
  • Provided ongoing guest service, including giving advice on fashion advice.
  • Built long term customer relationships and advised customers on purchases and promotions.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them of upcoming events, and promotions.
  • Participated in physical inventory counts every time period.
  • Replenished supplies, bags and other materials at each cash wrap.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Book Seller Nov 2011－Mar 2012 [Company Name] [City], [State]
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Greet customers entering establishments.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Education
High School Diploma Jun 2010 Homeschool Education Nathalie, VA
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Resume Details

This is a real resume for a Customer Service Representative in Cullen, Virginia with experience working for such companies as Dollar Tree, Home Depot, Walgreens. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Dollar Tree
  • Home Depot
  • Walgreens

Previous Job Positions:

  • Customer Service Representative
  • Cashier
  • Customer Service Associate
  • Book Seller

Schools:

  • Homeschool Education

Level of Education:

  • High School Diploma

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