Circle K 2902 - Customer Service Representative Resume Example

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Mason Williams
XXXX XX XXXXXXXX XXX, Tucson, AZ 85710
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Ph: XXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic with 11 years of specialization in customer service and satisfaction. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.  

Skills
  • Active Learning
  • Complex Problem Solving
  • Time Management
  • Computers and Electronics
  • Sales and Marketing
  • Customer Satisfaction
Experience
Customer Service Representative Apr 2014Present Circle K 2902 Tucson, AZ
  • Supervise others and provide on-the-job training.
  • Greet customers entering establishments.
  • Assist customers by providing information and resolving their complaints
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Pack customer purchases in bags or cartons
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Receive, open, unpack and issue sales floor merchandise.
  • Change price tags on merchandise, referring to price list.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Fashion Stylest Jul 2013Jul 2014 Lane Bryant Lees Summit, MO
  • Greet customers and ascertain what each customer wants or needs.
  • Help customers try on or fit merchandise.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Set up advertising signs and displays of merchandise on shelves, counters, manikins or tables to attract customers and promote sales.
  • Clean display cases, shelves, and aisles.
  • Answer customers' questions about merchandise and advise customers on clothing selections.
  • Leader in credit card sales 3 months in a row. 
Studio Manager and Photographer Nov 2011Jan 2013 Olan Mills Portrait Studio Kansas City, KS
  • Manage staff, preparing work schedules and assigning specific duties.
  • Test equipment prior to use to ensure that it is in good working order.
  • Perform maintenance tasks necessary to keep equipment working properly.
  • Create artificial light, using flashes and reflectors.
  • Take pictures of individuals, families, and small groups, either in studio or on location.
  • Determine desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects.
  • Perform general office duties such as scheduling appointments, keeping books, and ordering supplies.
  • Review sets of photographs to select the best work.
  • Sale portrait packages and upgrades.
  • Sales Leader for 6 months, always within the top 3 sales of the district.
Customer Service Representative Dec 2010Oct 2011 Circle K 2902 Tucson, AZ
  • Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
  • Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts.
  • Clean parking areas and equipment.
  • Service, clean, or supply restrooms.
  • Gather and empty trash.
  • Clean floor by sweeping, mopping, and scrubbing.
  • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
Cashier, Dressing Room Attendant, Trainer Mar 2009Dec 2010 Ross Dress For Less Tucson, AZ
  • Assist customers by providing information and resolving their complaints.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Request information or assistance using paging systems.
  • Assign dressing room facilities to patrons with number tags.
  • Maintain a lost-and-found collection.
Cashier Sep 2006Dec 2007 McDonalds Tucson, AZ
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on products or sales.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Assist with duties in other areas of the store, such as the fry machine, cleaning the lobby and restrooms.
  • Supervise others and provide on-the-job training.
  • Assist customers by providing information and resolving their complaints.
Education
High School Diploma May 2008 Palo Verde High School Tucson, AZ

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About this resume

Customer Service Representative FROM Tucson , Arizona RESUME

This is a resume for a Customer Service Representative in Tucson, Arizona with experience working for such companies as Circle K 2902 and Lane Bryant. The grade for this resume is 0 and is one of hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

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School Attended
Palo Verde High School