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Cigna Home Delivery Pharmacy - Customer Service Representative Resume Example

Camila Foster
XXXX X XXXX XX XXX XXX, Philadelphia, PA 19141
Professional Summary

I am a customer service driven professional, seeking a position that will utilize my positive work ethic and expand my professional work horizon. As an individual and team player, I provide attention to detail while prioritizing for maximum time management and job performance.

  • Microsoft Office / Word / Excel
  • Critical Thinking
  • Complex Problem Solving
  • Time Management
Customer Service Representative (Work At Home) Feb 2012Apr 2014 Cigna Home Delivery Pharmacy Horsham, Pa
  • Processed prescription orders according to HIPPA and state guidelines with accuracy and attention to detail

  • Verified addresses and method of payment to complete process of order

  • Documented call in database to ensure proper record keeping

  • Processed collection payments

  • Participated in quarterly meetings to ensure quality of service

Enumerator (Intermediate) Mar 2009May 2010 United States Census Bureau Philadelphia, Pa
  • Collected data for the completion of the Centennial 2010 Census

  • Verified addresses and collected map spots

  • Verified the amount of residents in homes, soup kitchens, nursing homes, home-less areas, and other
    places of possible residence

  • Reported information daily to supervisor for proper handling

Senior Customer Service Representative Feb 2001Dec 2008 Aetna Inc. Blue Bell, Pa
  • Provided accurate superior customer service to providers, resolving claim and benefit issues

  • Member of the PROSCAT Team, resolving escalated issues for provider liaisons and medical directors

  • Mastered weekly trainings to ensure quality

  • Participated in quarterly meetings to promote quality and ensure personal growth

Pending Associates Degree : Business Jul 2015 University Of Phoenix Philadelphia, Pa
High School Diploma : Communications / Music Theory Jun 1997 Samuel S. Fels High School Philadelphia, Pa
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Resume Details

This is a real resume for a Customer Service Representative in Philadelphia, Pennsylvania with experience working for such companies as Cigna Home Delivery Pharmacy, United States Census Bureau, Aetna Inc. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Cigna Home Delivery Pharmacy
  • United States Census Bureau
  • Aetna Inc

Previous Job Positions:

  • Customer Service Representative
  • Enumerator
  • Senior Customer Service Representative


  • University Of Phoenix
  • Samuel S. Fels High School

Level of Education:

  • Pending Associates Degree
  • High School Diploma

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