I am a customer service driven professional, seeking a position that will utilize my positive work ethic and expand my professional work horizon. As an individual and team player, I provide attention to detail while prioritizing for maximum time management and job performance.
Processed prescription orders according to HIPPA and state guidelines with accuracy and attention to detail
Verified addresses and method of payment to complete process of order
Documented call in database to ensure proper record keeping
Processed collection payments
Participated in quarterly meetings to ensure quality of service
Collected data for the completion of the Centennial 2010 Census
Verified addresses and collected map spots
Verified the amount of residents in homes, soup kitchens, nursing homes,
home-less areas, and other
places of possible residence
Reported information daily to supervisor for proper handling
Provided accurate superior customer service to providers, resolving claim and benefit issues
Member of the PROSCAT Team, resolving escalated issues for provider liaisons and medical directors
Mastered weekly trainings to ensure quality
Participated in quarterly meetings to promote quality and ensure personal growth
This is a real resume for a Customer Service Representative in Philadelphia, Pennsylvania with experience working for such companies as Cigna Home Delivery Pharmacy, United States Census Bureau, Aetna Inc. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.
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