Association of Christian Schools International - Customer Service Representative Resume Example

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Aria Barnes
XXX X XXXXXXX XXX, Woodland Park, CO 80863
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Ph: XXXXXXXXXXXX
Professional Summary

Service-oriented Customer Service Rep with 25 plus years background in ddetailed, fast paced customer service center and Emergency Room. Core competencies include customer and personal service, clerical administration as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
    Time Management
  • Clerical
  • Service Orientation
  • Troubleshooting
  • Administration and Management
Experience
Customer Service Representative Jan 2004Present Association of Christian Schools International Colorado Springs, CO Work with Schools: Taking orders, answering questions, researching orders, shipping issues, correcting errors,etc
Work with Retailers, who purchase our materials: process applications, credit references requests, Orders, returns, questions, communications, inform of revisions, updates, price increases
work with Literature Publishers: processing and invoicing orders
phones, data entry, process orders, invoicing, credit card processing, emails, faxes, scans, filing, correct errors in customer maintenance as needed
Fed ex return labels processing, emailing
Team Lead Admissions Mar 2001Dec 2003 Round Rock Medical Center Round Rock , TX Team Lead: Patient Registration, Collections: (Ins/Ppay), Daily Shift Deposit, Er Log Reconciliation, Order Entry, Leveling, Editing,
Break down, Drs. Calls, Admits: IN Patient, Surgery, Observation, OB/Gyn, Clinical, Labs, Answer Phones, Faxes, Filing, maintain  team relationships with nursing staff, Doctors, & Techs
Oversee:Training, Supervising, Scheduling of Night shift Admit team
Production Associate Oct 2000Feb 2001 Dell Computer Austin, TX production line associate, pulling parts from shelves as indicated for packing and shipping
Pharmacy Clerk Mar 1998Oct 2000 H. E. B. Austin, TX
  • Operate cash register to process cash or credit sales.
  • Accept prescriptions for filling, gathering and processing necessary information.
  • Prepare prescription labels by typing or operating a computer and printer.
  • Process medical insurance claims.
  • Answer telephone inquiries, referring callers to pharmacist when necessary.
  • Count out capsules or tablets and pour into appropriate size containers.
  • Greet customers and help them locate merchandise.
  • Receive, store, and inventory pharmaceutical supplies or medications, check for out-dated medications, and notify pharmacist when inventory levels are low.
  • Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
  • Restock storage areas, replenishing items on shelves.
Office Manger Jun 1989Aug 1991 American Chem Dry Round Rock, TX
  • Manage staff, preparing work schedules and assigning specific jobs.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Perform sales floor work, such as greeting or assisting customers.
  • Manage the movement of Rentals into and out of facilities.
Prepared: Monthly & Quarterly Taxes, Payroll & Tax Forms,             Balancing Bank Statements, Bookkeeping, Answer Phones,  Computer Invoicing, Booking & Scheduling Jobs                          
Elementary School Teachers, Except Special Education Sep 1987May 1990 Lake Creek Academy Round Rock, TX
  • Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
  • Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
  • Enforce administration policies and rules governing students.
  • Discuss assigned duties with classroom teachers to coordinate instructional efforts.
  • Present and instruct subject matter to students under the direction and guidance of teachers, using lectures, discussions, and assignments
  • Grade homework and tests, and compute and record results.
  • Prepare lesson outlines and plans in assigned subject areas and submit outlines to teachers for review
  • Prepare and implement remedial programs for students requiring extra help
Pre-K Teacher Sep 1986May 1987 Home Grown Kids Cedar Park, TX
  • Establish and enforce rules for behavior, and procedures for maintaining order.
  • Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
  • Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
  • Observe and evaluate children's performance, behavior, social development, and physical health.
  • Read books to entire classes or to small groups.
  • Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.
  • Prepare materials and classrooms for class activities.
  • Enforce all administration policies and rules governing students.
  • Establish clear objectives for all lessons, units, and projects, and communicate those objectives to children.
  • Meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development.
  • Adapt teaching methods and instructional materials to meet students' varying needs and interests.
  • Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
  • Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety.
  • Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.
  • Administer tests to help determine children's developmental levels, needs, and potential.
  • Demonstrate activities to children.
  • Meet with other professionals to discuss individual students' needs and progress.
  • Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.
  • Organize and label materials, and display students' work in a manner appropriate for their ages and perceptual skills.
  • Prepare reports on students and activities as required by administration.
  • Plan and supervise class projects, field trips, visits by guests, or other experiential activities, and guide students in learning from those activities.
  • Attend staff meetings, and serve on committees as required.
Education
High School Diploma May 1979 Leander High School Leander, TX

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About this resume

Customer Service Representative FROM Woodland Park , Colorado RESUME

This is a resume for a Customer Service Representative in Woodland Park, Colorado with experience working for such companies as Association of Christian Schools International and Round Rock Medical Center. The grade for this resume is 0 and is one of hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Dude
School Attended
Leander High School