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American Torch Tip Company - Customer Service Representative Resume Example

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XXXX XXXXXX XXXXX, Sarasota, FL 34235 XXXX XXXXXX XXXXX, 34235, Sarasota FL
XXXXX XXXXXXXX - XXXXXXXXXXXXXXXXXXXX
Professional Summary


Reliable, detailed-oriented customer care professional, boasting over eight years of both face-to-face and over the phone customer care experience.


Skills
  • Customer and Personal Service
  • English Language
  • Time Management
  • Active Learning
  • Complex Problem Solving
  • Writing
  • Judgment and Decision Making
  • Computers and Electronics
  • Clerical
  • Troubleshooting
Experience
04/2014 to Current
Customer Service Representative American Torch Tip Company - Bradenton, FL
  • Processes orders, quotes, and returns for United States, Canada, Latin America, and Europe customers via telephone, e-mail, and facsimile.
  • Informs customer via e-mail or telephone of shipping dates and any delays.
  • Receives and resolves customer complaints.
  • Copies, scans, and files documents of completed orders.
  • Checks inventory records to determine availability of an item, then double-checks with shipping department.
11/2012 to 04/2014
Salesperson Fifi's Fine Resale - Lakewood Ranch, FL
  • Greet customers and ascertain what each customer wants or needs.
  • Assist customers with trying on merchandise.
  • Recommend, suggest, and assist with locating or obtaining merchandise based on customer needs and desires.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and preparing deposit slips.
  • Inform customers of any sales promotions. 
  • Process transactions, returns, and exchanges.
  • Replenish and organize inventory stock.
  • Clean shelves, counters, displays, and sales floor.
Education
05/2010
Associate of Applied Science: Criminal Justice
State College of Florida - Bradenton, FL
05/2006
High School Diploma:
Lakewood Ranch High School - Bradenton, FL
Bachelor of Science: Criminal Justice Florida Gulf Coast University - Fort Myers, FL
● Distance learning (online) student, with an extremely flexible schedule.
● Pending graduation date.
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Resume Details

This is a real resume for a Customer Service Representative in Sarasota, Florida with experience working for such companies as American Torch Tip Company, Fifis Fine Resale. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • American Torch Tip Company
  • Fifis Fine Resale

Previous Job Positions:

  • Customer Service Representative
  • Salesperson

Schools:

  • State College of Florida
  • Lakewood Ranch High School
  • Florida Gulf Coast University

Level of Education:

  • Associate of Applied Science
  • High School Diploma
  • Bachelor of Science

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