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Alternatives Unlimited - Customer Service Representative Resume Example

Jacksonville, FL 32256
Emma Stewart
Professional Summary

Ability to gain customer loyalty, prioritize and coordinate team efforts. Excellent customer service skills. Ability to adapt to any situation to ensure an out come that is mutually beneficial to both internal and external customers. Strong desire to learn and expand by career experiences.

Customer Service Representative Oct 2011Sep 2013 Alternatives Unlimited, Jacksonville, FL

    Outbound calls to students that express an interest in obtaining a a high school diploma. Obtain program comment through questions and answers, gaining enrollment by over coming objections. Screened calls then forward them to the correct department or agency.

  • Confer with parents and staff to discuss educational activities, policies, and student behavioral or learning problems.
  • Determine allocations of funds for staff, supplies, materials, and equipment, and authorize purchases.
  • Determine the scope of educational program offerings, and prepare drafts of course schedules and descriptions to estimate staffing and facility requirements.
Warehouse Helper Oct 2010Feb 2011 Kirby Tent Rentals Jacksonville, FL

    Responsible for organization of maintenance materials as needed for events. Customer service in pick up and returns.

  • Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
  • Maintain equipment storage areas to ensure that inventory is protected.
Merchandising Representative Feb 2008Dec 2009 Driveline Merchandising Jacksonville, FL

    Preview of plan-o-gram with store manager and supervisor to ensure new product placement will meet the demands of the market they service. Price adjustments in store system to reflect price changes and markdowns. Product rotation/product placement.

  • Plan commercial displays to entice and appeal to customers.
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
  • Consult with advertising or sales staff to determine type of merchandise to be featured and time and place for each display.
Merchandising Representative Jan 2007Sep 2007 Kelly Services, Jacksonville, FL

    Review gondola blueprints for placement with supervisor. Moved gondolas and set products to plan-o-grams.

  • Select themes, lighting, colors, or props to be used.
  • Store, pack, and maintain records of props and display items.
  • Collaborate with others to obtain products or other display items.
Marketing Manager Feb 1998Nov 2006 Hutton Communications, Dallas , TX

    Maintained and expanded a customer base through outside/inside sales that included carriers, tower contractors, major utilities, government agencies and two way radio dealers. Increased the number of buying accounts and actively participated in the re-establishment of Hutton in the two way market. Developed and maintained successful relationships with Target Tier Accounts.

  • Advise business or other groups on local, national, or international factors affecting the buying or selling of products or services.
  • Confer with legal staff to resolve problems, such as copyright infringement or royalty sharing with outside producers or distributors.
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
  • Develop pricing strategies, balancing firm objectives and customer satisfaction.
Outside sales Representative Feb 1993Dec 1998 Cartwright Communications, Cincinnati, Oh

    Developed strong relationships with suppliers and maintain a customer base, Belden Wire & Cable Company

  • Recommend appropriate sizes and formats for advertising, depending on medium being used.
  • Provide clients with estimates of the costs of advertising products or services.
  • Locate and contact potential clients to offer advertising services.
  • Maintain assigned account bases while developing new accounts.
  • Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible.
BBA: Marketing Cincinnati, Oh Xavier University Jun 1978
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Resume Details

This is a real resume for a Customer Service Representative in Jacksonville, Florida with experience working for such companies as Alternatives Unlimited, Kirby Tent Rentals, Driveline Merchandising. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Alternatives Unlimited
  • Kirby Tent Rentals
  • Driveline Merchandising

Previous Job Positions:

  • Customer Service Representative
  • Warehouse Helper
  • Merchandising Representative
  • Marketing Manager
  • Outside Sales Representative


  • Xavier University

Level of Education:

  • BBA

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