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Alorica - Customer Service Representative Resume Example

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Levi Perez
XXXX XXXXXX XXX XXXX XX, Theodore, AL 36582
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Skills
  • Customer and Personal Service
  • Judgment and Decision Making
  • Time Management
  • Clerical
  • Active Listening
  • Reading Comprehension
Experience
Customer Service Representative Jun 2009Present Alorica Saraland, AL
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
Student Assistant Jul 2007Aug 2008 Patient Business Services Mobile, AL
  • Complete and maintain accurate records or reports regarding the patients' histories and progress, services provided, or other required information.
  • Post or attach information to claim file.
  • Transmit claims for payment or further investigation.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Cashier/Stocker Jul 2005Jul 2007 Big Lots Mobile, AL
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Answer customers' questions, and provide information on procedures or policies.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Carhop Aug 2001Jan 2003 Sonic Theodore, AL
  • Total checks, present them to customers, and accept payment for services.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
Education
Bachelor of Science : Nursing University of South Alabama Mobile, AL Completed coursework towards Bachelor of Science, 2008
High School Diploma May 2002 Theodore HIgh School Thedore, AL
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Resume Details

This is a real resume for a Customer Service Representative in Theodore, Alabama with experience working for such companies as Alorica, Patient Business Services, Big Lots. This is one of the hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

Previous Companies:

  • Alorica
  • Patient Business Services
  • Big Lots

Previous Job Positions:

  • Customer Service Representative
  • Student Assistant
  • Cashier
  • Stocker
  • Carhop

Schools:

  • University of South Alabama
  • Theodore HIgh School

Level of Education:

  • Bachelor of Science
  • High School Diploma

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