Alorica - Customer Service Representative Resume Example

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Layla Ross
Professional Summary

Responsible Maintenance Technician proficient in Construction/Maintenance and Customer Service. Passionate and motivated, with a drive for excellence. 5 years in Maintenance and Customer Service positions.

  • Customer and Personal Service 
  • Active Learning
  • Time Management
  • Foreign Language
  • Equipment Maintenance
  • 2 years of Fork lift Exp.
Customer Service Representative (C.S.R) Oct 2015Present Alorica Clovis, CA
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Provide assistance for customers with special billing requests.
Maintenance technician Feb 2015Sep 2015 Hampton INN & Suites Riverside, CA
  • Maintain logs, reports, work requests, or other records of work performed in the hotel.
  • Use tools ranging from common hand and power tools, hammers, saws, drills, and wrenches, electrical and electronic testing devices.
  • Perform routine preventive maintenance to ensure that the rooms are in fine working order.
  • Paint, windows, doors, floors, woodwork, plaster,
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas so that health standards are met.


Office Clerks, General Jan 2007Jan 2015 Aldapa's Maintenance Buena Park, CA
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • Answer telephones, direct calls, and take messages.
GED : General Education Oct 2013 Madera Adult School Madera, CA

Spanish, level of proficiency: fluent

Additional Information

Proficient in Microsoft Word, PowerPoint, Excel,

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About this resume

Customer Service Representative FROM Fresno , California RESUME

This is a resume for a Customer Service Representative in Fresno, California with experience working for such companies as Alorica and Hampton INN & Suites. The grade for this resume is 0 and is one of hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

School Attended
Madera Adult School