Alorica - Customer Service Representative Resume Example

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Emma Stewart
XX XXXX XXXXXX, Greenville, SC 29605
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Customer Service Representative with 6 years background in customer relations. Core competencies include reliable, cool under pressure and fast thinking as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Social Perceptiveness
  • Active Listening
  • Time Management
  • Service Orientation
Experience
Customer Service Representative Feb 2012Dec 2012 Alorica Mauldin, SC
  • Answered calls regarding questions and concerns with Samsung TVs.
  • Resolved issues and concerns that pertained to the product called about.
  • Troubleshoot issues with the product
  • Document and submit report detailing the incoming calls 
Product Consultant Oct 2010Dec 2011 Sephora inside JC Penney Greenville, SC
  • Knowledge of skincare and makeup 
  • Advised customers on what products would be best for their skin type
  • Proficient in use of POS to facilitate money transactions
  • Counted money drawers at opening and closing of shifts
  • Stocked the products 
  • Kept area clean and sanitized
Customer Service Representative Sep 2009Oct 2010 American Kiosk Greenville, SC
  • Provided knowledge and advice on how the products worked
  • Check inventory and restock 
  • Count money drawers at beginning and end of each shift
  • Deposited money at end of day 
Food Preparation Workers Oct 2008Jun 2009 Bloom Mauldin, SC
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
  • Store food in designated containers and storage areas to prevent spoilage.
  • Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
  • Portion and wrap the food, or place it directly on plates for service to patrons.
  • Weigh or measure ingredients.
  • Remove trash and clean kitchen garbage containers.
Food Preparation/ Assistant Manager Mar 2007Sep 2008 Sprouts Greenville, SC
  • Store food in designated containers and storage areas to prevent spoilage.
  • Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
  • Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
  • Ensure company policies are followed, and recommend revisions.
  • Count and record money drawers at beginning and end of shifts
  • Oversee that work stations were properly sanitized, cleaned, and stocked at all times
  • Train and assist staff with any and all procedures required of them
Hostess Jun 2006May 2007 Arizona Steakhouse Greenville, SC
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
Education
High School Diploma: Diploma Jun 2007 Mauldin High School Mauldin, SC
Languages
English, Hmong

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About this resume

Customer Service Representative FROM Greenville , South Carolina RESUME

This is a resume for a Customer Service Representative in Greenville, South Carolina with experience working for such companies as Alorica and Sephora inside JC Penney. The grade for this resume is 0 and is one of hundreds of Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Customer Service Representative resume.

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School Attended
Mauldin High School